The error library.

535 errors. Choose the message that matches your computer.

535 errors
Processor

WHEA_UNCORRECTABLE_ERROR

Critical CPU or chipset hardware error (BSOD 0x124). Caused by voltage instability, overheating or overclocking.

critical · Open step-by-step guide
Processor

CLOCK_WATCHDOG_TIMEOUT

The CPU core stopped responding to an interrupt request. Caused by overclocking or faulty driver.

critical · Open step-by-step guide
Processor

CPU-THERMAL-THROTTLE

This diagnosis detects processor speed limitation events (Event ID 37 or 196 in the Windows System Event Log). The CPU reached its thermal limit and activated throttling to prevent hardware damage, resulting in…

high · Open step-by-step guide
Processor

MACHINE_CHECK_EXCEPTION

The CPU has detected a fatal hardware error. It could be a faulty processor or motherboard.

critical · Open step-by-step guide
Processor

CPU-VCORE-LOW

Powering the processor below the minimum causes instability and crashes. Common triggers are weak resource, damaged VRM and bad EPS connector.

high · Open step-by-step guide
Processor

CPPC-NOT-SUPPORTED

Collaborative Processor Performance Control is not active. Reduces the effectiveness of CPU boost.

low · Open step-by-step guide
Graphics

VIDEO_TDR_FAILURE

Windows tried to recover an unresponsive graphics driver, but the recovery failed.

critical · Open step-by-step guide
Graphics

nvlddmkm.sys

NVIDIA’s driver file can appear in a crash report. Use the accompanying stop code to choose the right guide.

high · Open step-by-step guide
Graphics

CODE-43-GPU

Windows stopped the GPU in Device Manager. The driver reported an unrecoverable error to the kernel.

high · Open step-by-step guide
Graphics

DXGI_ERROR_DEVICE_HUNG

DirectX has detected that the GPU has stopped processing commands. Game or app crashes.

high · Open step-by-step guide
Graphics

GPU-FAN-FAILURE

The GPU fan stopped spinning. Causes rapid overheating and emergency shutdown.

critical · Open step-by-step guide
Memory

MEMORY_MANAGEMENT

Windows has detected a critical RAM problem. Most often a faulty memory module.

critical · Open step-by-step guide
Memory

BAD_POOL_HEADER

Pool manager detected corrupted data in memory. It could be the RAM or the driver.

critical · Open step-by-step guide
Memory

XMP-INSTABILITY

Activated XMP/EXPO profile causes instability or non-booting. This usually traces back to RAM incompatible with board, need for higher voltage and BIOS bug.

medium · Open step-by-step guide
Memory

RAM-NOT-DETECTED

Motherboard doesn't recognize RAM - reports low memory or won't boot. Typical causes include module incorrectly inserted, oxidized contacts and defective DIMM slot.

critical · Open step-by-step guide
Storage

SMART-REALLOCATED

SSD/HDD remaps bad sectors. The disk is nearing the end of its life.

high · Open step-by-step guide
Storage

NTFS_FILE_SYSTEM

NTFS file system error. The disk or driver has a read/write problem.

critical · Open step-by-step guide
Storage

INACCESSIBLE_BOOT_DEVICE

Windows cannot access the system disk at startup. Common triggers are changing SATA mode in BIOS and corrupt MBR/GPT.

critical · Open step-by-step guide
Storage

SSD-TRIM-FAIL

TRIM for SSD does not work, it reduces the performance and life of the drive. Common triggers are SSD in RAID array and old firmware.

medium · Open step-by-step guide
BIOS & startup

POST-FAILURE

Power-On Self Test failed. The PC will not pass the check and will not boot.

critical · Open step-by-step guide
BIOS & startup

CMOS-CHECKSUM-ERROR

BIOS detected invalid data in CMOS. Settings have been lost.

medium · Open step-by-step guide
BIOS & startup

SECURE-BOOT-VIOLATION

Secure Boot blocked unsigned boot code from running. This usually traces back to old bootloader and corrupted EFI.

high · Open step-by-step guide
BIOS & startup

BIOS-UPDATE-FAIL

Firmware update failed. The board does not need to boot.

critical · Open step-by-step guide
BIOS & startup

TPM-NOT-FOUND

Windows 11 or BitLocker does not find the TPM 2.0 module. The usual suspects are TPM disabled in BIOS, missing physical TPM and old firmware.

medium · Open step-by-step guide
Power supply

PSU-OVERVOLTAGE

The power supply supplies a higher voltage than specified. Risk of component damage.

critical · Open step-by-step guide
Power supply

PSU-INSUFFICIENT

The resource does not have time to cover the consumption of all components. Causes resets.

high · Open step-by-step guide
Power supply

PSU-RIPPLE-NOISE

The source produces higher than permitted supply voltage ripple. It causes instability or damage to the capacitors on the board.

medium · Open step-by-step guide
Motherboard

PCIE-ERROR

Error on the PCIe line between the motherboard and the component. This usually traces back to misplaced card and defective driver.

high · Open step-by-step guide
Motherboard

VRM-OVERHEAT

The Voltage Regulator Module is overheating. Limits CPU performance or causes shutdown.

critical · Open step-by-step guide
Network

NETIO-ERROR

A network driver or hardware caused an I/O communication error. It's also often linked to damaged ethernet cable or faulty port.

medium · Open step-by-step guide
Network

DNS-RESOLUTION-FAIL

PC cannot translate domain names to IP addresses. This usually traces back to bad DNS servers, problem with ISP and firewall blocking DNS.

low · Open step-by-step guide
Windows & BSOD

0x0000007E

A system thread threw an unhandled exception. A very common Windows BSOD caused by drivers.

critical · Open step-by-step guide
Windows & BSOD

0x000000EF

A critical system process (winlogon, csrss, lsass) has terminated. Typical causes include malware and bad update.

critical · Open step-by-step guide
Windows & BSOD

0x0000003B

A system service threw an exception. Caused by drivers or system files.

critical · Open step-by-step guide
Windows & BSOD

0x00000050

Windows accessed an invalid memory address. The usual suspects are defective RAM, corrupt driver and overheating.

critical · Open step-by-step guide
Windows & BSOD

0xC004F074

Windows could not contact the activation server or the key is invalid. Typical causes include hardware change and offline PC.

medium · Open step-by-step guide
Windows & BSOD

0x80070005

Windows Update failed due to permissions or blocking. It's also often linked to corrupted UpdateDB.

high · Open step-by-step guide
Drivers

DRIVER_IRQL_NOT_LESS_OR_EQUAL

The driver accessed memory at the wrong IRQL level. The most common type of BSOD.

critical · Open step-by-step guide
Drivers

CODE-43-USB

Windows has stopped the USB device due to a reported problem. It sometimes comes down to corrupted USB driver.

medium · Open step-by-step guide
DirectX

DXGI_ERROR_DEVICE_REMOVED

DirectX has lost access to the GPU. The game or application crashes.

high · Open step-by-step guide
DirectX

D3D-INIT-ERROR

The application cannot initialize Direct3D. The GPU or driver does not support the required version.

high · Open step-by-step guide
Apps & runtime

VCRUNTIME-MISSING

The application requires the Visual C++ Redistributable, which is missing. It's also often linked to corrupt runtime files.

medium · Open step-by-step guide
Apps & runtime

NET-FRAMEWORK-ERROR

The application requires the .NET Framework, which is missing or corrupted. This can also stem from version conflict.

medium · Open step-by-step guide
Apps & runtime

DLL-NOT-FOUND

The application cannot find the required DLL and will not start. It's most often caused by missing redistributable packages, deleted DLL and malware.

medium · Open step-by-step guide
Firmware

BIOS-BOOT-LOOP

The PC restarts in an endless loop after POST. Problem with UEFI boot records or corrupted BCD.

critical · Open step-by-step guide
Firmware

UEFI-SHELL-ERROR

The system booted into the UEFI shell instead of the OS. The boot record is missing or corrupted.

high · Open step-by-step guide
Firmware

FIRMWARE-ROLLBACK-BLOCKED

An attempt to downgrade the BIOS was blocked by board protection or Intel Boot Guard. The steps below are ordered to resolve this efficiently.

medium · Open step-by-step guide
Firmware

NVRAM-FULL

UEFI NVRAM is full of variables. It causes boot problems and the inability to save settings.

medium · Open step-by-step guide
Firmware

CSM-CONFLICT

Compatibility Support Module (CSM) conflicts with UEFI OS or Secure Boot. It's also often linked to old OS installed in Legacy mode.

medium · Open step-by-step guide
Windows & BSOD

KERNEL_SECURITY_CHECK_FAILURE

Windows has detected corruption of kernel data structures. Most often caused by a faulty driver or memory corruption.

critical · Open step-by-step guide
Windows & BSOD

KERNEL_DATA_INPAGE_ERROR

Windows could not retrieve the requested data from the paging file or disk. Typically a disk or RAM problem.

critical · Open step-by-step guide
Windows & BSOD

DPC_WATCHDOG_VIOLATION

The Deferred Procedure Call was not handled in time. Caused by driver or SSD firmware issues.

critical · Open step-by-step guide
Windows & BSOD

UNEXPECTED_KERNEL_MODE_TRAP

The CPU generated an interrupt that the kernel could not catch. Typically HW error or damaged driver.

critical · Open step-by-step guide
Windows & BSOD

STATUS_ACCESS_VIOLATION

The application attempted to access a protected area of ​​memory. Most often an application or driver error.

high · Open step-by-step guide
Graphics

atikmpag.sys

AMD GPU kernel driver crash. NVIDIA nvlddmkm.sys equivalent for AMD Radeon cards.

critical · Open step-by-step guide
Graphics

GPU-BLACK-SCREEN

The monitor shows a black screen with no signal, although the PC appears to be running. Typical causes include defective HDMI/DP cable, GPU overheating, driver failure and insufficient PCIe power.

high · Open step-by-step guide
Graphics

VRAM-CORRUPTION

The GPU video memory contains bad data. It causes artifacts, app crashes or BSODs.

critical · Open step-by-step guide
Memory

RAM-ECC-ERROR

The ECC memory detected and corrected the error, but there is a risk of an uncorrectable error when retrying. Common triggers are aging of RAM modules, cosmic Rays, electrostatic discharges and unstable power supply.

high · Open step-by-step guide
Storage

NVME-CONTROLLER-RESET

The NVMe SSD controller has reset due to a communication error. It causes system crashes or data loss.

high · Open step-by-step guide
Storage

SSD-WEAR-CRITICAL

The SSD has reached the critical TBW (Total Bytes Written) wear limit. Risk of failure.

critical · Open step-by-step guide
Network

WINSOCK-CORRUPT

Winsock catalog is corrupted, network connections are not working. Website not loading.

medium · Open step-by-step guide
Network

WIFI-DRIVER-CRASH

The wireless network adapter has stopped responding or is disconnecting. The usual suspects are outdated Wi-Fi driver, 2.4GHz channel interference, problem with Power Management and overheated Wi-Fi module.

medium · Open step-by-step guide
Drivers

DRIVER_POWER_STATE_FAILURE

The driver returned an invalid power state when the system went to sleep or wake up. It's also often linked to hibernation problem.

critical · Open step-by-step guide
Drivers

DRIVER-VERIFIER-FAIL

Windows Driver Verifier detected illegal driver behavior in memory or IRQL. Use the steps below to track down and fix the cause.

critical · Open step-by-step guide
DirectX

DIRECTX-FEATURE-LEVEL

The application requires DirectX Feature Level 11.0 or higher, which is not supported by the GPU. This can also stem from outdated Driver.

medium · Open step-by-step guide
DirectX

OPENCL-INIT-FAIL

An application or software cannot initialize the OpenCL interface for GPU computation. Another common trigger is incompatible GPU.

medium · Open step-by-step guide
Apps & runtime

INSTALLER-ERROR-1603

Fatal error installing MSI package. Installation failed.

medium · Open step-by-step guide
Apps & runtime

PYTHON-DLL-LOAD

Python cannot load the required DLL (python3xx.dll). The application or script does not start.

low · Open step-by-step guide
Motherboard

PCIE-BIFURCATION-ERROR

The motherboard incorrectly distributes the PCIe lines for the adapter (NVME RAID, PLX switch). It's also often linked to bifurcation disabled in BIOS.

medium · Open step-by-step guide
Windows & BSOD

0x8000FFFF

Windows Update encountered an unexpected error and cannot download or install updates. This usually traces back to stopped BITS service and not enough disk space.

high · Open step-by-step guide
Windows & BSOD

0xC0000005

The application attempted to access memory to which it does not have access rights. Typical application or driver error.

high · Open step-by-step guide
Graphics

GPU-ARTIFACTING

Random colored dots, stripes or triangles appear on the screen. Caused by VRAM error or overheating.

high · Open step-by-step guide
Processor

POWER-LIMIT-THROTTLE

The CPU is running below maximum power due to the PL1/PL2 limits of the motherboard or laptop. Reports of Limiting CPU performance with a performance limit of usually describe a sudden crash, brief unresponsiveness,…

medium · Open step-by-step guide
Storage

DISK-READ-ERROR

Windows reports 'A disk read error occurred' when booting. PC won't boot.

critical · Open step-by-step guide
Network

SSL-HANDSHAKE-FAIL

The browser or application cannot establish an encrypted HTTPS connection. The usual suspects are bad system time, obsolete root certificates, firewall blocking TLS and antivirus SSL scan.

low · Open step-by-step guide
Drivers

SYSTEM-THREAD-EXCEPTION

A system thread threw an unhandled exception, most commonly a bad driver (.sys) file. Work through the steps below in order.

critical · Open step-by-step guide
Apps & runtime

MSVCR140-MISSING

The application requires MSVCR140.dll from the Visual C++ 2015-2022 Runtime, which is not installed. It's most often caused by corrupt VC++ installation and deleted DLL.

medium · Open step-by-step guide
BIOS & startup

BIOS-UEFI-BOOT-ORDER

The computer is booting from the wrong device (USB instead of SSD or vice versa) due to the wrong sequence in the BIOS. It's most often caused by attached USB with bootable media and more OS installations.

low · Open step-by-step guide
Windows & BSOD

0x0000004A

A critical Windows error indicating that a system service was accessed with an IRQL that was too high. This usually traces back to incompatible software (antivirus, firewall) and bad device driver.

critical · Open step-by-step guide
Windows & BSOD

KMODE_EXCEPTION_NOT_HANDLED

A kernel process generated an exception that the system could not handle. It usually points to faulty drivers or memory.

critical · Open step-by-step guide
Windows & BSOD

PFN_LIST_CORRUPT

The PFN (Page Frame Number) data structure is corrupted. The system detected an inconsistency in memory.

critical · Open step-by-step guide
Windows & BSOD

0x80070422

Windows Update has been disabled or is not working properly. Unable to download updates.

medium · Open step-by-step guide
Windows & BSOD

0xC000021A

A critical user subsystem (such as WinLogon or CSRSS) has been critically terminated. The system cannot continue to run.

critical · Open step-by-step guide
Processor

L1-CACHE-ERROR

The processor's internal L1 cache reported an unrecoverable data error. Extreme system instability.

critical · Open step-by-step guide
Processor

PROCHOT-SIGNAL

The Processor Hot (PROCHOT) signal has been activated, which causes extreme throttling, sometimes even at low temperatures. Common triggers are defective voltage regulator (VRM) and for laptops – defective battery /…

high · Open step-by-step guide
Drivers

DDU-FAIL

The Display Driver Uninstaller (DDU) failed to completely remove the old GPU drivers, preventing a new installation. Common triggers are DDU was not started in safe mode, active Windows Update in the background and…

low · Open step-by-step guide
Graphics

PCI-E-BANDWIDTH-ISSUE

The graphics card runs on a lower generation or PCIe bus width (eg Gen3 x4 instead of Gen4 x16), which reduces performance. This usually traces back to misplaced GPU in slot, m.2 NVMe drives sharing lines and bad…

medium · Open step-by-step guide
Memory

PAGE-FAULT-BOOT

BIOS/UEFI detected a fatal page fault during operating system startup. Windows won't load.

critical · Open step-by-step guide
Memory

SPD-CORRUPTION

The Serial Presence Detect (SPD) chip on the RAM module has corrupted data, the system does not know what timing and frequency to set. It sometimes comes down to SPD read/write voltage failure.

medium · Open step-by-step guide
Storage

CRC-DATA-ERROR

The operating system encountered a Cyclic Redundancy Check error while reading from the file. The data is corrupted and cannot be read.

high · Open step-by-step guide
Storage

RAW-FILE-SYSTEM

The disk's file system (NTFS/FAT32) has been corrupted and the system sees it as unformatted (RAW). Data is unavailable.

critical · Open step-by-step guide
Network

GATEWAY-UNAVAILABLE

The computer is connected to the network (LAN/Wi-Fi) but cannot access the Internet due to loss of connection with the default gateway (router). It's also often linked to incorrectly set static IP address in PC.

medium · Open step-by-step guide
Network

IP-ADDRESS-CONFLICT

Your device has been assigned the same IP address that is already being used by another device in the local network. The connection is not working.

low · Open step-by-step guide
BIOS & startup

ME-FIRMWARE-CORRUPTION

The Intel ME firmware is corrupted, which leads to strange problems (PC won't turn off by itself, fans running at full speed, lack of sensors). Common triggers are aborted BIOS or ME fw update, incompatible BIOS…

high · Open step-by-step guide
BIOS & startup

ROM-SPACE-EXHAUSTED

The board has too many associated devices with custom ROMs (eg RAID controllers, multiple GPUs) and has run out of space to initialize them (POST). Another common trigger is active Legacy and CSM boot modes.

medium · Open step-by-step guide
Power supply

OCP-TRIGGERED

The source detected a dangerously high current draw on some of the lines (typically 12V) and immediately shut down the computer just to be safe. Use the steps below to track down and fix the cause.

critical · Open step-by-step guide
Power supply

COIL-WHINE-EXTREME

The source or graphics card emits a high-pitched, annoying buzzing sound, especially under load or at high FPS. It sometimes comes down to resonance of coils in power cascades (a common physical phenomenon).

low · Open step-by-step guide
Drivers

CODE-10-DEVICE-CANNOT-START

Windows Device Manager reported that the device could not start due to a failure to load or a faulty driver. Another common trigger is incompatibility with the.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070002

Windows cannot check for or install updates. Error code: 0x80070002.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070057

Windows cannot check for or install updates. Error code: 0x80070057.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80004005

Windows cannot check for or install updates. Error code: 0x80004005.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070005

Windows cannot check for or install updates. Error code: 0x80070005.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070422

Windows cannot check for or install updates. Error code: 0x80070422.

medium · Open step-by-step guide
Windows & BSOD

WU-0x8009000B

Windows cannot check for or install updates. Error code: 0x8009000B.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80072EE7

Windows cannot check for or install updates. Error code: 0x80072EE7.

medium · Open step-by-step guide
Windows & BSOD

WU-0x8007001F

Windows cannot check for or install updates. Error code: 0x8007001F.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070424

Windows cannot check for or install updates. Error code: 0x80070424.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070643

Windows cannot check for or install updates. Error code: 0x80070643.

medium · Open step-by-step guide
Apps & runtime

DLL-FAULT-ntdll.dll

The application could not be started because the ntdll.dll module threw an exception or was not found. It's most often caused by deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-kernel32.dll

The application could not be started because the kernel32.dll module threw an exception or was not found. Common triggers are deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-user32.dll

The application could not be started because the user32.dll module threw an exception or was not found. It's most often caused by deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-hal.dll

The application could not be started because the hal.dll module threw an exception or was not found. It's most often caused by deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-dxgi.dll

The application could not be started because the dxgi.dll module threw an exception or was not found. Typical causes include deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-d3d11.dll

The application could not be started because the d3d11.dll module threw an exception or was not found. It's most often caused by deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-xinput1_3.dll

The application could not be started because the xinput1_3.dll module threw an exception or was not found. Common triggers are deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-msvcp140.dll

The application could not be started because the msvcp140.dll module threw an exception or was not found. Common triggers are deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-vcruntime140.dll

The application could not be started because the vcruntime140.dll module threw an exception or was not found. Reports of Missing or corrupt library vcruntime140.dll usually describe a sudden crash, brief…

high · Open step-by-step guide
Apps & runtime

DLL-FAULT-ucrtbase.dll

The application could not be started because the ucrtbase.dll module threw an exception or was not found. Common triggers are deleted library file, incompatible version of Visual C++ and malware Damage.

high · Open step-by-step guide
Drivers

BSOD-ndis.sys

Windows has terminated due to a fatal error in the kernel module ndis.sys. Typical causes include outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-tcpip.sys

Windows has terminated due to a fatal error in the tcpip.sys kernel module. Reports of Critical tcpip.sys driver error (BSOD) usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing…

critical · Open step-by-step guide
Drivers

BSOD-usbport.sys

Windows has terminated due to a fatal error in the usbport.sys kernel module. This usually traces back to outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-fltmgr.sys

Windows has terminated due to a fatal error in the fltmgr.sys kernel module. Common triggers are outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-ntfs.sys

Windows has terminated due to a fatal error in the ntfs.sys kernel module. It's most often caused by outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-classpnp.sys

Windows has terminated due to a fatal error in the classpnp.sys kernel module. It's most often caused by outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-dxgkrnl.sys

Windows has terminated due to a fatal error in the dxgkrnl.sys kernel module. Common triggers are outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-igdkmd64.sys

Windows has terminated due to a fatal error in the igdkmd64.sys kernel module. Common triggers are outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-amdkmdag.sys

Windows has terminated due to a fatal error in the kernel module amdkmdag.sys. Common triggers are outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Drivers

BSOD-nvlddmkm.sys

Windows has terminated due to a fatal error in the nvlddmkm.sys kernel module. This usually traces back to outdated or faulty driver, hardware incompatibility and conflict with antivirus.

critical · Open step-by-step guide
Windows & BSOD

SVC-FAIL-wuauserv

The wuauserv service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-BITS

The BITS service has terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-Winmgmt

The Winmgmt service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-Spooler

The Spooler service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-LanmanWorkstation

The LanmanWorkstation service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-LanmanServer

The LanmanServer service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-CryptSvc

The CryptSvc service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-TermService

TermService terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-Audiosrv

The Audiosrv service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Windows & BSOD

SVC-FAIL-VSS

The VSS service terminated unexpectedly. Services dependent on this process may not work.

medium · Open step-by-step guide
Processor

PROCHOT-1

The processor slows down to avoid overheating and damage. Typical causes include dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

VCORE-DROP

The power supply cascade does not supply sufficient voltage to the load. This usually traces back to dried thermal paste, overclocking too aggressively and silicon degradation.

high · Open step-by-step guide
Processor

L2-CACHE-EXC

The processor encountered corrupted data in its own cache. Common triggers are dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

UCODE-0x1A

The processor's internal instruction set encountered an unknown exception. Typical causes include dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

SMT-SYNC-FAIL

The logical cores have lost synchronization with each other. Typical causes include dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

IMC-FAULT-00

The controller inside the processor cannot communicate stably with the RAM. Reports of Integrated Memory Controller (IMC) failure usually describe a sudden crash, brief unresponsiveness, or a stop-code screen…

high · Open step-by-step guide
Processor

AVX-PANIC

Calculation error when using AVX/AVX2 wide vector instructions. Typical causes include dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

C-STATE-HUNG

The processor failed to properly wake up from sleep. Common triggers are dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

VRM-TEMP-CRIT

VRM sensors on the motherboard report critical temperatures limiting the CPU. This usually traces back to dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

SOCKET-PIN-FLT

The pins in the processor socket do not touch, which causes accidental disconnection of the lines. Typical causes include dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

high · Open step-by-step guide
Processor

TDP-LIMIT-MAX

The processor draws more power than the BIOS allows. The usual suspects are dried thermal paste, overclocking too aggressively and silicon degradation.

high · Open step-by-step guide
Processor

BCLK-JITTER

The basic frequency generator on the board fluctuates. Reports of Base clock instability (BCLK) usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

high · Open step-by-step guide
Processor

BRANCH-PRED-ER

The jump prediction logic inside the CPU failed, typical of aging silicon. The usual suspects are dried thermal paste, overclocking too aggressively and weak power supply.

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Processor

FPU-MATH-ERR

The floating point unit returns imprecise results. Reports of Coprocessor math error (FPU) usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

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Processor

RING-BUS-FAIL

The bus connecting the cores inside the processor collapsed. The usual suspects are dried thermal paste, overclocking too aggressively, silicon degradation and weak power supply.

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Graphics

VRAM-ART-01

Colored squares or bars appear on the screen caused by a VRAM error. The usual suspects are high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

PCIE-TDR-116

The graphics card did not respond to the motherboard within the timeout. Reports of PCIe bus timer timeout usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

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Graphics

CORE-CLK-CRASH

The core of the graphics card crashes when switching to 3D load. Typical causes include high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

PWR-LIM-THROT

The card suddenly underclocks because it has hit the maximum consumption. It's most often caused by high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

FAN-CRV-FAIL

Graphics card fans do not spin or run at 100% regardless of temperature. Reports of Graphics fan controller failure usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

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Graphics

DISP-SYNC-LOSS

The image goes black for a second and pops up again, the connection with the monitor is lost. This usually traces back to high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

DEV-REMOVED

The game will report that the graphics card has been disconnected from the system while running. The usual suspects are high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

GSYNC-FLICKER

The adaptive sync module causes the brightness to flicker violently. Typical causes include high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

SHD-COMP-ERR

The graphics card was unable to process the game's shader code. It's most often caused by high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

SLI-DESYNC

Two graphics cards render images out of order (Micro-stuttering). This usually traces back to high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

HOTSPOT-110C

The hottest sensor inside the core exceeded 110°C. It's most often caused by high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Graphics

NVLDDMKM-TMOUT

The graphics driver stopped responding for a second and Windows restarted. Common triggers are high temperatures, wear of memory chips and poor quality video cable.

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Graphics

COIL-WHINE-MAX

Coils make a deafening squeal due to high FPS or load. The usual suspects are wear of memory chips, faulty driver and poor quality video cable.

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Graphics

VBIOS-CORRUPT

Graphics card won't boot due to damaged chip BIOS. Reports of Corrupted graphics card firmware (VBIOS) usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

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Graphics

ZERO-RPM-FAIL

The card does not turn off the fans even at zero load and low temperature. Typical causes include high temperatures, wear of memory chips, faulty driver and poor quality video cable.

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Memory

SPD-CHK-ERR

The motherboard cannot read the timing from the memory module. It's most often caused by poor quality CPU controller, frequency too high and dust in slot.

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Memory

BNK-INT-ERR

Communication problem between the front and back of the memory module. The usual suspects are different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

XMP-BOOT-FAIL

Memory cannot run at factory overclocked values. Typical causes include different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

MEMTEST-ERR-8

Memory diagnostics detected a hardware defect in the memory cell. Common triggers are different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

VDDQ-U-VOLT

The modules lack the voltage to maintain the set frequencies. It's most often caused by poor quality CPU controller, frequency too high and dust in slot.

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Memory

1T-CMD-FAIL

The memory controller does not have time to process commands with a delay of only 1 clock. Common triggers are different modules in one board, frequency too high and dust in slot.

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Memory

ECC-LIM-EXC

Server memory is fixing so many bugs that it can't keep up. It's most often caused by different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

ROW-HAM-DET

Dangerous charge spillage between memory cells noted. It's most often caused by different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

DCH-ASYNC

Although the memories run in Dual-Channel, they are poorly matched, which limits throughput. Typical causes include different modules in one board, frequency too high and dust in slot.

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Memory

PIN-OXIDATION

Contact with the socket is broken due to dirt or oxidation on the pin. The usual suspects are different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

REF-TIMEOUT

Memory cells have lost their charge before the next refresh cycle. The usual suspects are different modules in one board, poor quality CPU controller, frequency too high and dust in slot.

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Memory

GEAR-MD-FAIL

The motherboard cannot run stably in split controller frequency mode. It sometimes comes down to dust in slot.

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Memory

SUBTIM-CORRUPT

The board set too aggressive sub-timings (eg tFAW, tRRD). The usual suspects are poor quality CPU controller, frequency too high and dust in slot.

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Memory

DDR5-PMIC-TMP

The Power Integrated Controller (PMIC) on the DDR5 memory has overheated. This usually traces back to different modules in one board, frequency too high and dust in slot.

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Memory

IMP-CAL-FAIL

The motherboard is stuck in a loop while calibrating the memory signal impedance. The usual suspects are poor quality CPU controller, frequency too high and dust in slot.

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Storage

SMART-PRE-FAIL

Self-diagnosis of the disk predicts its early physical end. Common triggers are end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

NVME-CTL-RST

The controller on the SSD lost communication and restarted itself (OS crashes). Typical causes include end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

SATA-CRC-ERR

Data is lost during cable transmission, indicating a damaged connector. This usually traces back to power outages and high temperatures in the M.2 slot.

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Storage

BAD-SEC-UNC

The HDD surface or SSD memory cell has been permanently damaged. Common triggers are defective cable, power outages and high temperatures in the M.2 slot.

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Storage

CACHE-FLSH-FAIL

The data in the disk cache was not saved before the power failure. It's most often caused by end of life (age), defective cable and high temperatures in the M.2 slot.

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Storage

MBR-GPT-CORR

The system sees the disk as unallocated space with no data. Typical causes include end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

VSS-FREEZE

Creating a restore point or backup caused the disk to freeze. Common triggers are end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

TRIM-IGNORE

The SSD does not clean up the deleted blocks, which reduces the speed extremely. Reports of TRIM command to clean SSD was ignored usually describe a sudden crash, brief unresponsiveness, or a stop-code screen…

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Storage

SPN-MOT-FAIL

The platters of a classic hard disk cannot spin (click). This usually traces back to end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

TBW-LIM-RCH

The SSD has reached the end of its write life (TBW) and has entered read-only mode. Common triggers are defective cable, power outages and high temperatures in the M.2 slot.

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Storage

M2-THROTTLING

The M.2 disk controller is baked under the graphics card, and the speed has dropped to a minimum. The usual suspects are end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

BIT-ROT-DET

The data on the disk has naturally degraded, leading to archive file corruption. The usual suspects are end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

DRAM-CAC-FAIL

A buffer built directly on the disk reports a hardware error. Typical causes include end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

SEC-ERS-LOCK

ATA Secure Erase command was rejected by frozen disk security. The usual suspects are end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Storage

PCIE-LANE-DRP

M.2 drive running on PCIe x4 suddenly fell into PCIe x1 mode, reading speed dropped drastically. It's most often caused by end of life (age), defective cable, power outages and high temperatures in the M.2 slot.

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Network

DHCP-TIMEOUT

The computer connected to the network, but the router did not assign an IP address to it. It's also often linked to ISP Provider Error.

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Network

DNS-RES-FAIL

The browser cannot translate the web address to an IP address (DNS problem). Reports of Domain name resolution (DNS) failure usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing…

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Network

IPV6-LOOP

Packets in an IPv6 network go around in a loop and never reach their destination. Common triggers are ISP Provider Error, stuck Router and IP address conflict.

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Network

WLAN-RST-LOOP

The Wi-Fi card keeps disconnecting and restarting due to a driver error. Typical causes include stuck Router and IP address conflict.

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Network

CBL-UNPL-FLS

The NIC reports 'Cable disconnected' even though the cable is physically plugged in. Common triggers are ISP Provider Error, corrupt network card driver, stuck Router and IP address conflict.

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Network

MAC-CONFLICT

Two devices on the network share the same physical MAC address. It's most often caused by ISP Provider Error and stuck Router.

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Network

TCP-IP-CORR

Windows internal networking layer is corrupt, no internet working. Common triggers are ISP Provider Error, stuck Router and IP address conflict.

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Network

WINSOCK-REG-ER

Application communication via internet sockets has completely crashed. Typical causes include ISP Provider Error, corrupt network card driver, stuck Router and IP address conflict.

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Network

VPN-TUN-DROP

The encrypted VPN connection was unexpectedly terminated by the firewall. Common triggers are ISP Provider Error, corrupt network card driver, stuck Router and IP address conflict.

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Network

QOS-THROTTLE

Quality of Service on the router or in Windows inadvertently limits the speed to a fraction of the maximum. Common triggers are ISP Provider Error, corrupt network card driver and IP address conflict.

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Network

IGMP-SNP-FAIL

A local switch or router does not properly filter multicast traffic, IPTV is interrupted. Typical causes include ISP Provider Error, corrupt network card driver and IP address conflict.

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Network

ARP-POISON

An attempted Man-In-The-Middle attack has been detected on your network. Common triggers are ISP Provider Error, stuck Router and IP address conflict.

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Network

PRX-DET-STLL

The computer is stuck detecting proxy settings and is blocking web traffic. This usually traces back to ISP Provider Error, corrupt network card driver and IP address conflict.

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Network

MTU-MISMATCH

Different Maximum Transmission Unit settings cause fragmentation and brutal network slowdown. Typical causes include ISP Provider Error, stuck Router and IP address conflict.

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Network

WLAN-AUTO-FAIL

The wireless network configuration service has failed, the Wi-Fi icon has completely disappeared. The usual suspects are ISP Provider Error, stuck Router and IP address conflict.

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Motherboard

CMOS-CHK-ERR

The BIOS has lost its settings due to a dead coin-cell battery on the board. Reports of Corrupt CMOS checksum usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

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Motherboard

POST-CODE-55

The board failed to initialize RAM during boot. The usual suspects are dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

BIFURC-FAIL

The splitter adapter (eg for multiple M.2 drives) did not get the correct PCIe lines. This usually traces back to dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

SEC-BOT-KEY-MS

Safe boot platform keys deleted, can't boot into Windows 11. The usual suspects are dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

TPM-ATT-FAIL

The Trusted Platform Module failed to verify the identity of the hardware. It's most often caused by dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

VRM-PHS-IMB

One of the power supply phases on the board does not supply current, the others are critically overloaded. The usual suspects are dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and…

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Motherboard

USB-CTL-DEAD

Some or all of the USB ports have completely stopped responding, the mouse and keyboard are not working. Common triggers are dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age…

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Motherboard

PCH-OVERHEAT

The chipset on the board is overheating because the passive cooling has lost contact. Common triggers are dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

AZA-AUD-MISS

The integrated sound card (eg Realtek) completely disappeared from the device manager. Typical causes include dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

BIOS-FLS-FAIL

A corrupt installation file was detected while attempting to update the BIOS. The usual suspects are dead battery CR2032, short circuit on the motherboard and age of capacitors.

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Motherboard

DMI-LNK-DOWN

Communication between the processor and the rest of the board collapses. Common triggers are dead battery CR2032, short circuit on the motherboard and age of capacitors.

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Motherboard

CMOS-BAT-LEAK

Physical damage to the board caused by button cell battery acid. Typical causes include short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

ARGB-HDR-SHRT

The motherboard has shorted on the 5V ARGB connector, the lighting is flashing or off. It's most often caused by dead battery CR2032, aborted BIOS update process and age of capacitors.

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Motherboard

LPC-BUS-HANG

The sensor bus for temperature monitoring and fan control stopped responding. The usual suspects are dead battery CR2032, short circuit on the motherboard, aborted BIOS update process and age of capacitors.

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Motherboard

FAN-HDR-BURN

Connecting a too powerful fan fried the PWM control circuit on the motherboard. Common triggers are dead battery CR2032, aborted BIOS update process and age of capacitors.

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DirectX

DXGI_ERROR_DEVICE_REMOVED

The Direct3D device has been removed or the driver has crashed. It's most often caused by unstable GPU overclocking and card overheating.

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DirectX

DXGI_ERROR_DEVICE_HUNG

The application sent an invalid command and the GPU became unresponsive. This usually traces back to game error, underclocking/overclocking too aggressively and VRAM memory corruption.

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DirectX

D3D11_ERROR_OUT_OF_MEMORY

The game or program has exhausted the available VRAM on the graphics card. It's also often linked to texture resolution too high.

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DirectX

DXGI_ERROR_INVALID_CALL

The application provided incorrect parameters to DirectX. The usual suspects are software developer error and corrupted system files.

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DirectX

D3D12_ERROR_ADAPTER_NOT_FOUND

The application requires DirectX 12 Feature Level, which the graphics card does not support. Common triggers are old hardware and missing driver.

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DirectX

DXGI_ERROR_WAS_STILL_DRAWING

Attempting to access the surface that the GPU is currently drawing on. The usual suspects are bad synchronization of application threads and unstable G-Sync/FreeSync.

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DirectX

D3D_COMPILER_ERROR

The driver failed to compile the shader program for the graphics card. It sometimes comes down to unreadable game files.

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DirectX

DXGI_ERROR_UNSUPPORTED

A request has been made for a format or function that the hardware does not support. Common triggers are outdated graphics card and attempting HDR on an unsupported monitor.

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DirectX

DXGI_ERROR_ACCESS_DENIED

The application does not have rights or the resource is exclusively locked by another program. Another common trigger is conflict with recording software (OBS, Shadowplay).

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DirectX

DXGI_ERROR_NOT_CURRENT

The game lost focus or was minimized by a system notification. It's most often caused by windows Notifications and applications running in the background (eg updates).

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DirectX

D3D11_ERROR_FILE_NOT_FOUND

The requested file (eg d3dx11_43.dll) was not found in the system. This can also stem from older game requiring DX9 components.

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DirectX

DXGI_ERROR_MODE_CHANGE_IN_PROGRESS

Call failure due to resolution or refresh rate change in progress. This can also stem from quick alt-tab switching.

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DirectX

D3D12_ERROR_NOT_SUPPORTED_OS

DirectX 12 requires a newer build of Windows 10/11. The steps below are ordered to resolve this efficiently.

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DirectX

DXGI_ERROR_DRIVER_INTERNAL_ERROR

The video card driver encountered an error and could not complete the operation. It's also often linked to conflict with Windows update.

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DirectX

D3D11_CREATE_DEVICE_FAIL

CreateDevice failed, probably hardware not responding. It sometimes comes down to using the Microsoft Basic Display Driver.

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DirectX

DXGI_ERROR_NONEXCLUSIVE

An application is trying to gain exclusive access to the screen, but another program already has it. It's most often caused by background applications (recording, overlay) and error in window manager (DWM).

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DirectX

D3D12_RAYTRACING_UNSUPPORTED

The game tries to enable DXR (DirectX Raytracing) on ​​a card without RT cores. The usual suspects are enforcing DXR via config and old Architecture (Pascal, Polaris).

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DirectX

DXGI_ERROR_FRAME_STATISTICS_DISJOINT

The frame rate counter has lost sync. The usual suspects are sudden drop in performance (Stuttering) and changing the power supply (connecting the laptop to the network).

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DirectX

D3D_SHADER_LINK_ERROR

Failed to link shaders due to different registers or HLSL version. Typical causes include an outdated game running on a modern system and game mods (eg ReShade).

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DirectX

DXGI_ERROR_WAIT_TIMEOUT

The application waited too long for a synchronization event from the GPU. Typical causes include the card cannot render the image and processor thread stuck.

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Firmware

UEFI-BOOT-LOOP

Every time the PC is started, the system automatically redirects to the BIOS instead of Windows. It's also often linked to change SATA mode (AHCI/RAID).

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Firmware

CSM-CONFLICT-VGA

The CSM module has been disabled, but the older graphics card does not have UEFI GOP (Graphics Output Protocol). It sometimes comes down to outdated firmware on GPU.

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Firmware

SEC-BOOT-VIOLATION

System boot stopped due to unsigned bootloader or driver. This usually traces back to installing Linux (Grub) or modified Windows and unofficial drivers on.

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Firmware

NVRAM-FULL-ERR

The NVRAM memory capacity for storing boot variables is full. It's most often caused by too many OS installed and UEFI error (eg creating duplicate entries).

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Firmware

UEFI-SHELL-FALLBACK

It started the EFI command interface instead of the operating system. It's most often caused by deleted EFI partition and disk not found by BIOS.

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Firmware

ME-FW-UPDATE-FAIL

The Intel Management Engine firmware update failed or was interrupted. This can also stem from power interruption while flashing.

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Firmware

AMD-AGESA-MICROCODE

The installed processor is not fully supported by the current version of AGESA libraries in the BIOS. Follow the steps below to fix it.

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Firmware

ACPI-TABLE-CORRUPT

Windows BSOD ACPI_BIOS_ERROR due to faulty BIOS power management configuration. Follow the steps below to fix it.

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Firmware

FAST-BOOT-HANG

The computer won't start because it's stuck in the fast boot phase. This can also stem from incompatible USB device connected.

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Firmware

BIOS-PWD-LOCKOUT

Access to the computer is blocked due to an unknown UEFI administrator password. The steps below are ordered to resolve this efficiently.

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Power supply

OVP-TRIPPED

The source immediately shut down because the voltage on some of the branches (12V, 5V, 3.3V) increased dangerously. It's most often caused by fluctuations in the distribution network and poor Quality Resource (Tier F).

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Power supply

OCP-TRIPPED

The resource has shut down because one of the components (often the GPU) is drawing more current than the cable/branch can handle. It's also often linked to short circuit in wiring.

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Power supply

UVP-TRIPPED

The voltage fell below the critical limit, the system shut down as a precaution. Another common trigger is leaked capacitor.

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Power supply

OPP-TRIPPED

The total required system power exceeds the maximum power supply limit. It sometimes comes down to upgrade to a much more greedy CPU/GPU without changing the source.

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Power supply

SCP-TRIPPED

The source has detected a physical short circuit, immediately disconnects the power supply, the PC does not respond to the button at all. The usual suspects are poorly connected connector, melted EPS/PCIe connector…

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Power supply

OTP-TRIPPED

The source's internal temperature sensors exceeded the safe limit and the source shut down. The usual suspects are power supply fan stuck, clogged dust filter on the bottom of the cabinet and the power supply is…

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Power supply

PG-SIGNAL-FAIL

The power supply failed to confirm to the motherboard in time that the voltage is stable, therefore the board will not start (POST). Another common trigger is aging capacitors.

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Power supply

RIPPLE-NOISE-MAX

The DC power from the power supply contains too much AC interference (noise), causing instability and freezing of the PC. The usual suspects are extremely cheap resource and loss of functionality of filter capacitors…

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Power supply

PWR-CABLE-MELT

The plastic connector (typically 12VHPWR or older PCIe) has melted due to contact resistance. This usually traces back to too much bent cable (in a small space) and low quality pins.

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Power supply

COIL-WHINE-PSU

The power supply emits a very unpleasant high-frequency sound, especially when switched off or under load. The usual suspects are resonance of embedded chokes (coils) at certain PWM frequencies and enabled C-States…

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Windows & BSOD

0x00000133

A deferred procedure call (DPC) routine took too long and crashed the system. Reports of DPC_WATCHDOG_VIOLATION usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

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Windows & BSOD

0x0000009F

The driver put the device into an erroneous power state and the system crashed. This can also stem from sleep/Hibernate Problems.

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Windows & BSOD

0x0000003B

An exception occurred while transitioning from unprotected user code to a protected kernel. The usual suspects are corrupt system files (ntoskrnl.exe), conflict with antivirus software and faulty Windows Updates.

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Windows & BSOD

0x0000007B

Windows lost access to the root system partition during startup. Typical causes include change disk controller mode in BIOS (IDE -> AHCI/RAID) and corrupt storage driver.

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Windows & BSOD

0x0000000A

A kernel process attempted to access memory at an unauthorized high interrupt level (IRQL). Typical causes include badly programmed driver and processor overheating.

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Windows & BSOD

0x0000001E

A program running in kernel mode generated an exception that was not caught by the routine code. The usual suspects are incompatibility of hardware and new driver, system hit by rootkit and faulty third party service.

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Windows & BSOD

0x000000EF

A critical system process (eg svchost, csrss, wininit) terminated unexpectedly. This usually traces back to malware terminating important processes, extensive registry corruption and failed to read from SSD disk.

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Windows & BSOD

0x000000FC

An attempt was made to execute code in memory that is marked as 'read only'. This usually traces back to outdated and incompatible drivers, buffer Overflow attack and defective RAM.

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Windows & BSOD

0x00000050

An error occurred when requesting non-paged memory because the data was not found there. Reports of PAGE_FAULT_IN_NONPAGED_AREA usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing…

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Windows & BSOD

0x000000C2

The current thread made an invalid request to the memory pool. Work through the steps below in order.

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Windows & BSOD

0x00000109

The kernel has detected corruption of key system data or kernel memory structure. This usually traces back to faulty RAM (bit flipped) and android emulators with a bug (eg old BlueStacks).

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Windows & BSOD

0x00000116

An attempt to reset the graphics driver and recover after timeout failed. It's most often caused by severely unstable GPU overclocking and card physical malfunction.

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Windows & BSOD

0x00000139

The kernel detected corruption of security-critical data structures. Another common trigger is driver conflict (typically anticheat or antivirus).

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Windows & BSOD

0x00000024

Fatal error inside NTFS driver. The usual suspects are corrupt file system on hard disk, serious problem with SATA cable and HDD physical damage (bad sectors).

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Windows & BSOD

0x000000EA

A thread has been waiting for a device in hardware state for an infinite amount of time. Common triggers are typically the graphics or sound card driver has looped and bad power profile activated.

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Motherboard

USB-DEV-DESC-FAIL

When connecting a USB device, the system failed to read its identifier and reports error code 43. This can also stem from bad USB controller on board.

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Drivers

AUDIO-NO-OUTPUT

Windows says it doesn't see speakers or headphones. Another common trigger is disabled chip in BIOS.

medium · Open step-by-step guide
Apps & runtime

0xc0000142

The application failed to start properly (0xc0000142) and will be terminated. Typical causes include missing old .NET Frameworks, the antivirus blocked the loading of some DLLs and error in program registers.

medium · Open step-by-step guide
Apps & runtime

0xc000007b

An application built for a 64-bit architecture tries to load a 32-bit library (or vice versa). It's most often caused by confusion in System32 and SysWOW64 folders (mixed DLLs) and corrupt DirectX/VC++ installation.

high · Open step-by-step guide
Network

NET-WIFI-NO-INTERNET

Wi-Fi reports a connection to the router, but Windows says that it cannot access the outside. This usually traces back to incorrectly set DNS on PC and outage by ISP.

high · Open step-by-step guide
Network

WLAN-LIMITED

There is a yellow triangle with an exclamation mark on the Wi-Fi icon. The usual suspects are IP address conflict (multiple devices have the same IP) and the DHCP server in the router is stuck.

medium · Open step-by-step guide
Motherboard

BT-ERR-43

Bluetooth has stopped working, the icon has disappeared and the device is reporting Code 43. Common triggers are chip firmware (Intel/Realtek) stuck due to static electricity and outdated Driver.

medium · Open step-by-step guide
Windows & BSOD

PRN-OFFLINE

Although the printer is turned on and connected, Windows says it is in Offline mode. Another common trigger is the WSD port created an incorrect connection.

low · Open step-by-step guide
Network

ERR-SSL-PROTOCOL-ERR

The browser refuses to load the web page due to an HTTPS/SSL error. Typical causes include the date and time are incorrectly set on the computer, anti-virus programs (e.g.

medium · Open step-by-step guide
Windows & BSOD

WIN-APP-CRASH-0xc0000005

The application crashed with exception code 0xc0000005. This is a general memory access error.

high · Open step-by-step guide
Windows & BSOD

DISK-USAGE-100

The system gets extremely stuck, the response takes seconds, the disk is lit at 100% in the task manager. It's most often caused by sysMain (SuperFetch) or Windows Search aggressively index and corrupt paging file.

medium · Open step-by-step guide
Windows & BSOD

WIN-LICENSE-EXPIRE

Windows pops up with a message that activation will expire. It also occurs frequently with legal systems of activated organizations (KMS).

low · Open step-by-step guide
Motherboard

BATT-NOT-CHARGING

The adapter is on the network, the icon shows power, but the percentages do not increase. Common triggers are damaged battery (wear), manufacturer's battery software block (life extension - Lenovo Vantage, Asus…

high · Open step-by-step guide
Motherboard

USB-POWER-SURGE

The USB device has exceeded the power limits of its hub port. The usual suspects are short circuit on the USB front panel on the computer case and damaged controller on board.

critical · Open step-by-step guide
Motherboard

TPM-CLR-PROMPT

After turning on the PC (often when changing the CPU), a message will appear asking you to press Y or N regarding fTPM NV recovery. Common triggers are replacing the processor with a new model, the BIOS update…

medium · Open step-by-step guide
Graphics

HDMI-NO-SIGNAL

The screen is black and shows 'No Signal' even though the PC is on and the cable is connected. This can also stem from the GPU is not fully seated in the PCIe slot.

medium · Open step-by-step guide
Graphics

DISPLAYPORT-NO-SYNC

Monitor connected via DisplayPort randomly flickers, dims, or loses sync. It's also often linked to poor quality or too long DP cable (>1.8m without active converter).

medium · Open step-by-step guide
Motherboard

VRM-OVERTEMP-THROT

Processors with a high TDP (i9, Ryzen 9) reduce performance due to overheating of the power supply circuits (VRM) of the board. The usual suspects are an entry-level motherboard with insufficient VRMs for a powerful…

high · Open step-by-step guide
Memory

MCE-MEM-READ-ERR

The processor detected an unrecoverable error while reading data from memory and wrote it to the MCE log. Common triggers are physically damaged RAM module and unstable XMP/EXPO profile.

critical · Open step-by-step guide
Storage

NVME-PCIE-DEMOTION

The M.2 SSD runs at half speed due to shared PCIe lanes with the GPU or chipset. Work through the steps below in order.

medium · Open step-by-step guide
Storage

SSD-DRAM-CACHE-FAIL

An SSD without a DRAM cache (DRAM-less) is extremely slow when writing large files or reading small files. It's also often linked to defragmenter running on SSD instead of TRIM.

high · Open step-by-step guide
Network

WINSOCK-CORRUPT

The Internet connection works on the router, but Windows cannot establish any TCP/IP connections. Common triggers are faulty uninstall of VPN software (Cisco AnyConnect, Avast SecureLine), malware damaging the…

high · Open step-by-step guide
Network

IPV6-LEAK-TUNNEL

Windows automatically creates a 6to4 or Teredo tunnel for IPv6, which causes the connection to slow down or fail. Work through the steps below in order.

medium · Open step-by-step guide
Windows & BSOD

0x80070422

Windows Update reports error 0x80070422 and refuses to download updates. It sometimes comes down to BITS (Background Intelligent Transfer) is turned off.

medium · Open step-by-step guide
Windows & BSOD

0x80073712

Windows updates fail with code 0x80073712 due to corrupt or missing component system files. See the troubleshooting steps below for the fix.

high · Open step-by-step guide
Windows & BSOD

CLOCK-WATCHDOG-TIMEOUT

The processor waited too long for a response from another processor or core and caused a BSOD. Common triggers are unstable CPU or RAM overclocking (XMP) and incorrect setting of C-states in BIOS.

critical · Open step-by-step guide
Drivers

CODE-43-USB-HUB

The entire USB controller reports code 43, which disconnects all USB ports on the given group. Common triggers are corrupt USB xHCI Driver and driver conflict after windows update.

medium · Open step-by-step guide
Drivers

NVIDIA-CONTAINER-HIGH-CPU

The nvcontainer.exe or NvTelemetryContainer.exe processes constantly consume 5-20% CPU even when idle. It's most often caused by corrupt driver installation and conflict with other software.

low · Open step-by-step guide
Apps & runtime

VCRUNTIME140-DLL-MISSING

The application cannot start because the file VCRUNTIME140.dll or MSVCP140.dll is missing. Common triggers are uninstalled Microsoft Visual C++ 2015-2022 Redistributable and deleting DLL files by user or antivirus.

high · Open step-by-step guide
Apps & runtime

STEAM-DISK-WRITE-ERR

Steam will abort installing or updating a game with a disk write error. Common triggers are insufficient permissions for Steam/steamapps folder and the antivirus program blocks the writing of files.

medium · Open step-by-step guide
Apps & runtime

GAME-EAC-VIOLATION

The game will kick you out with an EasyAntiCheat violation even though you're not cheating. Common triggers are overlays (Discord Overlay, MSI Afterburner) conflict with EAC and corrupt EAC installation.

high · Open step-by-step guide
Storage

CHKDSK-STAGE3-STUCK

The chkdsk disk checker is stuck at stage 3 (Security Descriptors) or 4 and is not progressing. It's most often caused by extremely large number of file system errors, bad sectors on the HDD slow down the operation…

high · Open step-by-step guide
Processor

AMD-FCLK-INFINITY-ERR

AMD systems crash or become unstable due to out of sync FCLK (Infinity Fabric clock) and MEMCLK. Another common trigger is weak RAM modules with XMP above DDR5-6000.

high · Open step-by-step guide
Motherboard

PCIE-GEN-MISMATCH

GPU or NVMe SSD running on PCIe 3.0 instead of PCIe 4.0/5.0, performance is significantly reduced. Reports of PCIe generation - speed mismatch usually describe a sudden crash, brief unresponsiveness, or a stop-code…

medium · Open step-by-step guide
Windows & BSOD

MEMORY-INTEGRITY-INCOMP

Windows Security reports that Memory Integrity Protection is disabled due to an incompatible driver. Another common trigger is cheating software or old anti-cheat.

medium · Open step-by-step guide
Windows & BSOD

WINDOWS-DEFENDER-STUCK

Windows Defender Antivirus is causing 100% CPU or disk usage and is not responding. Typical causes include security definitions not updated and exception for system folders is not set.

low · Open step-by-step guide
Graphics

RESIZABLE-BAR-ERROR

FPS drops in some games after enabling Resizable BAR (AMD Smart Access Memory) or nVidia NVLink. This usually traces back to an outdated VBIOS of the video card does not fully support ReBAR and incorrect…

low · Open step-by-step guide
Network

DNS-REBINDING-ATTACK

The web browser or DNS cache has been poisoned, causing redirects to bad websites. The usual suspects are infected router with fake DNS records, malware modifying hosts file and public WiFi hotspot with manipulated DNS.

high · Open step-by-step guide
Storage

BITLOCKER-RECOVERY-LOOP

The computer asks for the 48-digit BitLocker key every time it is restarted, even if the password is not changed. Work through the steps below in order.

high · Open step-by-step guide
Processor

CPU-PSTATE-ERR

Processor failed to transition to a requested performance state. This usually traces back to BIOS bug and faulty power management driver.

medium · Open step-by-step guide
Graphics

GPU-FAN-STOP

The graphics card fan controller has failed, fans are not spinning. This usually traces back to hardware defect and driver crash.

critical · Open step-by-step guide
Windows & BSOD

MEM-LEAK-SYS

A critical system process is consuming available memory indefinitely. The usual suspects are faulty driver (Non-paged pool leak) and buggy background service.

high · Open step-by-step guide
Network

NET-DHCP-LEASE

The system failed to renew its IP address from the DHCP server. This can also stem from network switch misconfiguration.

medium · Open step-by-step guide
Windows & BSOD

0x8007007B

The filename, directory name, or volume label syntax is incorrect during activation. Reports of Windows activation error 0x8007007B usually describe a sudden crash, brief unresponsiveness, or a stop-code screen…

medium · Open step-by-step guide
Windows & BSOD

0x80070422

The Windows Defender service cannot start, leaving the system vulnerable. It's also often linked to third-party antivirus interference.

high · Open step-by-step guide
Storage

SSD-TEMP-WARN

The NVMe or SATA SSD is operating above optimal temperatures. This usually traces back to poor case airflow and missing M.2 heatsink.

medium · Open step-by-step guide
Motherboard

USB-OVERCURRENT

System shutting down after 15 seconds to protect motherboard from USB short circuit. Another common trigger is damaged USB device.

critical · Open step-by-step guide
BIOS & startup

BIOS-ROM-ERR

The BIOS ROM memory is corrupted or unreadable. It sometimes comes down to defective EEPROM chip.

critical · Open step-by-step guide
DirectX

D3D12_ERROR_OUT_OF_MEMORY

DirectX 12 application failed to allocate sufficient video or system memory. Reports of DirectX 12 Out of Memory usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing out of nowhere.

high · Open step-by-step guide
Windows & BSOD

0x00000709

Windows cannot set the default printer or connect to a network printer. The usual suspects are registry key restriction and driver mismatch.

low · Open step-by-step guide
Windows & BSOD

0x80070002

This error occurs when Windows Update or an installer attempts to access a critical installation file that has been deleted, moved, or corrupted. It's also often linked to damaged registry keys pointing to incorrect…

medium · Open step-by-step guide
Drivers

0x80070005-AUDIO

The audio service cannot start because it doesn't have permissions to access the sound driver. This can also stem from antivirus blocking.

medium · Open step-by-step guide
Windows & BSOD

0x8007007e

The specified module could not be found. This error commonly occurs during Windows Updates, system service operations, or application launches when a critical DLL dynamic link library or driver component is missing.

high · Open step-by-step guide
Windows & BSOD

0x8007045D

Request could not be performed because of an I/O device error. Often indicates failing sectors.

high · Open step-by-step guide
Windows & BSOD

0x800704cf

The network location cannot be reached. Error occurs when trying to sign in to Microsoft services or access network drives.

medium · Open step-by-step guide
Windows & BSOD

0x80070643

This error is triggered when Windows Update fails to install the recovery partition update (often KB5034441) due to the Windows Recovery Environment (WinRE) partition size being too small. It's also often linked to…

critical · Open step-by-step guide
Windows & BSOD

0x80072efd

This error indicates that the Windows Update service encountered a network connection timeout while trying to reach Microsoft's update servers, usually caused by network filters, firewalls, or proxy settings.…

high · Open step-by-step guide
Windows & BSOD

0x80080005

This error occurs when the Windows Update client fails to execute because the background service or security catalog database is corrupted, preventing Windows from downloading updates. Another common trigger is…

high · Open step-by-step guide
Windows & BSOD

0x800F081F

This error is triggered when Windows Update or the DISM tool cannot locate the required source files to complete a system repair or component installation. Work through the steps below in order.

high · Open step-by-step guide
Windows & BSOD

0x800f0922

This error is triggered when Windows Update fails to install due to a secure boot configuration mismatch, insufficient system reserved partition space, or a connection failure to Microsoft servers. See the…

high · Open step-by-step guide
Windows & BSOD

0x800f0988

Windows cumulative updates fail to install with error code 0x800f0988, which points to corrupted component files in the Windows Side-by-Side (WinSxS) repository. The steps below are ordered to resolve this efficiently.

high · Open step-by-step guide
Windows & BSOD

0x80240034

This error occurs when the Windows Update client fails to download the update package because the download transaction metadata or database state is corrupted. Work through the steps below in order.

medium · Open step-by-step guide
Windows & BSOD

0x80244007

SOAP client failed. This error is triggered during Windows Update scans when SOAP (Simple Object Access Protocol) XML messages are blocked or misformatted, often due to server-side session timeouts or proxy interference.

medium · Open step-by-step guide
Windows & BSOD

0x80244018

Windows Update connection was blocked by a proxy, firewall, or gateway, returning an HTTP 403 Forbidden status code. It sometimes comes down to corrupted software distribution directory files.

high · Open step-by-step guide
Windows & BSOD

0x80246007

This error indicates that the update download was interrupted unexpectedly. This is typically related to background intelligent transfer service (BITS) dropouts or network conflicts.

medium · Open step-by-step guide
Windows & BSOD

0x803f8001

This error indicates a licensing or digital rights validation issue when launching or downloading games and apps from the Microsoft Store or Xbox App (such as Minecraft or Xbox Game Pass titles). The system cannot…

high · Open step-by-step guide
Windows & BSOD

802-1X-AUTH-FAIL

Cannot connect to corporate or university Wi-Fi that uses 802.1X (RADIUS) authentication. Windows prompts for credentials repeatedly.

high · Open step-by-step guide
Drivers

ACPI-BIOS-ERROR

Windows stops with ACPI_BIOS_ERROR (0x000000A5) during boot because the system BIOS is not ACPI compliant or has bugs. Use the steps below to track down and fix the cause.

critical · Open step-by-step guide
Malware

ADWARE_POPUP_LOOP

This diagnosis detects persistence registry keys, browser push notifications, or scheduled tasks displaying random popup ads, redirection screens, or background browser processes. This can also stem from installing…

low · Open step-by-step guide
Windows & BSOD

AUDIO-RENDERER-ERR

Browser (Chrome/Edge) reports 'Audio renderer error' and cannot play media until restarted. Another common trigger is exclusive mode lock by another application.

low · Open step-by-step guide
Windows & BSOD

AUDIO-SERVICE-DEAD

The Windows Audio service (Audiosrv) has crashed or cannot start. No sound output is available system-wide.

medium · Open step-by-step guide
Apps & runtime

BATTLEYE-KICK

BattlEye anti-cheat blocks game launch or kicks from server with 'Blocked loading of file' or 'Corrupted data'. This can also stem from conflicting kernel-level software (VPN drivers, RGB software).

high · Open step-by-step guide
Windows & BSOD

BLUETOOTH-AUDIO-STUTTER

Wireless headphones/speakers connected via Bluetooth experience intermittent dropouts, stuttering or low audio quality. It's also often linked to USB 3.0 interference on nearby ports.

low · Open step-by-step guide
Windows & BSOD

BLUETOOTH-PAIRING-FAIL

Bluetooth device cannot complete the pairing process, shows 'Try connecting your device again' or stays stuck at 'Pairing'. Common triggers are driver mismatch after Windows update and too many paired devices in…

medium · Open step-by-step guide
Malware

BROWSER_HIJACKER_REDIRECT

This diagnosis detects unauthorized modification of default web browser homepages, search engines, and shortcuts, redirecting users to malicious advertising search portals. It sometimes comes down to adware wrappers…

medium · Open step-by-step guide
Windows & BSOD

CPU-FAN-ERROR

The motherboard BIOS cannot detect a CPU fan signal during POST. System may refuse to boot to protect the CPU.

high · Open step-by-step guide
Windows & BSOD

D3D11-CREATE-DEVICE-FAILED

The application or game could not initialize Direct3D 11. This occurs when the graphics driver is corrupted or the GPU does not support the required DirectX 11 features.

high · Open step-by-step guide
Windows & BSOD

DIRECTSTORAGE-NOT-SUPPORTED

A game requires DirectStorage (GPU decompression) but it is not available, causing long load times or a launch failure. It's also often linked to windows 10 version below 1903 or Windows 11 required for full GPU path.

medium · Open step-by-step guide
Windows & BSOD

DISM-RESTOREHEALTH-FAIL

DISM fails to repair Windows Component Store with error 0x800f081f or 0x800f0906 when component source cannot be found. Follow the steps below to fix it.

high · Open step-by-step guide
Malware

DNS_HOSTS_REDIRECT

This diagnosis detects unauthorized local DNS redirect entries added to the Windows Hosts file, preventing access to security updates and redirecting legitimate sites to phishing portals. Work through the steps below…

high · Open step-by-step guide
Windows & BSOD

DXGI-ERROR-DEVICE-REMOVED-3

The graphics card has been physically removed or a driver crash has caused the device to reset. This usually traces back to GPU Overclock instability and insufficient power supply voltage.

high · Open step-by-step guide
Apps & runtime

EPIC-GAMES-0004

Epic Games Launcher fails to install or update with error code 0004 or IS-DS01. It's most often caused by insufficient disk space on system drive, windows Installer service malfunction and corrupted EGL prerequisites…

medium · Open step-by-step guide
Windows & BSOD

EVENT-ID-41-KERNEL-POWER

Windows logs Event ID 41 (Kernel-Power) after an unexpected power loss or system crash without a proper shutdown. This can also stem from BSOD that did not generate a dump file.

critical · Open step-by-step guide
Windows & BSOD

EVENT-ID-6008

Event Log records ID 6008 indicating the previous system shutdown was unexpected (power loss or hard crash). Another common trigger is BSOD without BSOD screen (automatic restart enabled).

high · Open step-by-step guide
Malware

HIGH_CPU_CRYPTOMINER

This diagnosis identifies background mining scripts or binaries running under spoofed system process names (e.g. lsass.exe, svchost.exe), causing high CPU/GPU resource utilization, thermal throttling, and severe…

high · Open step-by-step guide
Windows & BSOD

HYPER-V-MEM-OVERCOMMIT

A Hyper-V VM crashes or Windows host becomes unresponsive due to memory overcommitment. Use the steps below to track down and fix the cause.

high · Open step-by-step guide
Drivers

KERNEL-MODE-HEAP-CORRUPT

A kernel-mode driver corrupted the kernel heap. Results in unpredictable BSODs with varying stop codes.

critical · Open step-by-step guide
Malware

KEYLOGGER_TROJAN_SPY

This diagnosis detects spyware hooks capturing keyboard inputs, screenshots, or clipboard data, transmitting the records to remote command-and-control servers. The usual suspects are phishing link execution or…

critical · Open step-by-step guide
Windows & BSOD

OPENGL-INVALID-OPERATION

An OpenGL command was issued that is not valid for the current OpenGL state. Application may crash or render incorrectly.

medium · Open step-by-step guide
Windows & BSOD

POWERCFG-HIGH-DRAIN

Laptop battery discharges significantly faster than expected, even in sleep/standby mode. Another common trigger is high background CPU usage (Windows Search, Defender).

medium · Open step-by-step guide
Malware

RANSOMWARE_ENCRYPTION_ATTACK

This diagnosis detects ransomware-like active encryption behavior on system folders, resulting in encrypted document extensions, ransom notes (.txt/.html), and locked administrative panels. Typical causes include…

critical · Open step-by-step guide
Malware

SECURITY_SERVICE_DISABLED

This diagnosis identifies active registry or group policy modifications that disable Windows Defender, Security Center services, and Windows Update, leaving the operating system vulnerable. This can also stem from…

critical · Open step-by-step guide
Windows & BSOD

SLEEP-WAKE-FAIL

The computer appears to enter sleep/standby but cannot wake up. Requires hard reset.

high · Open step-by-step guide
Windows & BSOD

SMB-SIGN-MISMATCH

Cannot connect to a Windows file share. Error: 'The network path was not found' or 'Access denied' due to SMB signing policy conflict.

medium · Open step-by-step guide
Windows & BSOD

SPATIAL-SOUND-FAIL

Spatial sound format (Windows Sonic, Dolby Atmos, DTS) fails to activate or produces distorted output. It's also often linked to exclusive mode conflict.

low · Open step-by-step guide
Apps & runtime

STATUS-ACCESS-VIOLATION

A process attempted to read or write to a memory address to which it does not have appropriate access permissions. Extremely common in web browsers (Chrome, Edge) and gaming applications.

medium · Open step-by-step guide
Apps & runtime

STEAM-CONTENT-FILE-LOCKED

Steam cannot update a game and reports 'An error occurred while updating [Game] (content file locked)'. See the troubleshooting steps below for the fix.

medium · Open step-by-step guide
Apps & runtime

STEAM_DISK_WRITE_ERROR

Steam download or update is interrupted because Steam cannot write game files to your storage drive. Typically caused by folder permission conflicts, corrupted drive sectors, or active antivirus lockups.

high · Open step-by-step guide
Windows & BSOD

STORAGE-SPACES-DEGRADED

A Storage Spaces pool is in a degraded state because one or more member drives failed or disconnected. The usual suspects are SATA/USB connection lost and disk firmware bug causing disconnection.

critical · Open step-by-step guide
Windows & BSOD

TASK-SCHEDULER-ERR

A Windows Task Scheduler task runs but exits with return code 0x1 (general error) or 0x41301 (task is running). Another common trigger is 'Run only when user is logged on' vs 'Run whether user is logged on or not'…

medium · Open step-by-step guide
Windows & BSOD

USB-DEVICE-NOT-RECOGNIZED

Windows shows the 'USB Device Not Recognized' notification and the device is not functional. Typical causes include USB port providing insufficient power and USB root hub driver error.

medium · Open step-by-step guide
Drivers

USB-SELECTIVE-SUSPEND

USB device (mouse, DAC, webcam) randomly disconnects and reconnects due to Windows USB Selective Suspend feature. This usually traces back to hub turning off port to save power and driver not handling resume correctly.

medium · Open step-by-step guide
Windows & BSOD

VULKAN-ERROR-OUT-OF-DATE-KHR

The Vulkan surface has changed (window resize, alt-tab) and the swapchain needs to be recreated. Games may crash instead of handling this.

medium · Open step-by-step guide
Windows & BSOD

VULKAN-VALIDATION-ERROR

Vulkan validation layers report API usage errors. Usually only visible to developers but can cause crashes in debug builds.

low · Open step-by-step guide
Windows & BSOD

WINDOWS-ROLLBACK-STUCK

After a failed Windows update, the system is stuck at 'Reverting changes – Do not turn off your computer' for over an hour. It's also often linked to slow or failing storage drive.

high · Open step-by-step guide
Windows & BSOD

WSL2-NETWORK-BROKEN

After the PC wakes from sleep, WSL2 has no internet connectivity. DNS fails and ping fails inside the subsystem.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070003

The system cannot find the path specified, preventing Windows Update, Windows Backup, or installer services from accessing the target directories. The steps below are ordered to resolve this efficiently.

medium · Open step-by-step guide
Windows & BSOD

WU-0x8007000d

The update data is invalid. This error indicates that the downloaded update files are incomplete, corrupted, or have failed validation checks.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070020

The process cannot access the file because it is being used by another process. This occurs when Windows Update attempts to modify or copy critical system files that are locked by a background program or third-party…

medium · Open step-by-step guide
Windows & BSOD

WU-0x80070490

The Component Store or Component-Based Servicing (CBS) manifest file is corrupted, causing Windows Update installation attempts to fail. It's also often linked to registry corruption inside the…

high · Open step-by-step guide
Windows & BSOD

WU-0x80070bc2

A system restart is required to complete the installation of the update. The update installation enters a loop where it continually requests a reboot without completing.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80073701

The referenced assembly could not be found. This error indicates missing or corrupted assembly manifest files inside the Windows Component Store (WinSxS).

high · Open step-by-step guide
Windows & BSOD

WU-0x800b0100

No signature was present in the subject. This error indicates that the downloaded update files are missing digital signatures or have been corrupted, causing trust verification to fail.

high · Open step-by-step guide
Windows & BSOD

WU-0x800f081f

The source files required for the Windows Update package could not be found, causing installation failure (often occurs during DISM deployment tasks or .NET Framework 3.5 updates). Work through the steps below in order.

high · Open step-by-step guide
Windows & BSOD

WU-0x800f0922

Windows Update fails to install, typically caused by insufficient space in the System Reserved or EFI System Partition (ESP), Secure Boot configuration conflicts, or active VPN connection blocks. Follow the steps…

high · Open step-by-step guide
Windows & BSOD

WU-0x800f0988

Windows Update fails to install cumulative updates, typically caused by system language pack mismatches, corrupted update package files, or incomplete servicing stack logs. Use the steps below to track down and fix…

high · Open step-by-step guide
Windows & BSOD

WU-0x80240017

The update is not applicable to the operating system. This usually happens when the update package architecture does not match your system (e.g. 64-bit update on 32-bit OS) or prerequisite updates are missing.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80240020

The update installation was blocked or failed to trigger, typically due to upgrade registry locks or incomplete session parameters in the update database. Work through the steps below in order.

medium · Open step-by-step guide
Windows & BSOD

WU-0x80244018

Connection to the Microsoft update servers is blocked, usually caused by custom proxy servers, custom firewall rules, or stale DNS resolver cache settings. The steps below are ordered to resolve this efficiently.

medium · Open step-by-step guide
Windows & BSOD

WU-0x8024402c

Windows Update connection fails. This error occurs when the update client is unable to connect to the Windows Update servers, usually due to incorrect proxy settings, custom firewall restrictions, or invalid DNS…

high · Open step-by-step guide
Windows & BSOD

WU-0x80246007

The update failed to download. This error indicates that the Background Intelligent Transfer Service (BITS) has stopped or is misconfigured, preventing file retrieval.

medium · Open step-by-step guide
Windows & BSOD

KERNEL_SECURITY_CHECK_FAILURE

The KERNEL_SECURITY_CHECK_FAILURE bug check has a value of 0x00000139. This BSOD indicates that the kernel has detected corruption of a critical data structure.

critical · Open step-by-step guide
Windows & BSOD

0xC0000428

Error code 0xC0000428 indicates that Windows Boot Manager could not verify the digital signature of a recently installed driver or system file. This prevents Windows from starting up properly.

critical · Open step-by-step guide
Windows & BSOD

REGISTRY_ERROR

The REGISTRY_ERROR bug check has a value of 0x00000051. This BSOD indicates that an I/O error occurred while the registry was trying to read one of its files, or that the registry has become corrupted due to hardware…

critical · Open step-by-step guide
Drivers

SYSTEM_SERVICE_EXCEPTION

The SYSTEM_SERVICE_EXCEPTION bug check indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. Most commonly caused by graphic card drivers or…

critical · Open step-by-step guide
Malware

WANNACRY_RANSOMWARE

WannaCry is a notorious ransomware cryptoworm that targeted computers running Microsoft Windows by encrypting data and demanding ransom payments in Bitcoin. It propagates using the EternalBlue exploit (CVE-2017-0144)…

critical · Open step-by-step guide
Malware

PETYA_NOTPETYA_WIPER

Petya/NotPetya is a highly destructive wiper malware masquerading as ransomware. It targets Windows computers, encrypting the Master File Table (MFT) and overwriting the Master Boot Record (MBR) to completely prevent…

critical · Open step-by-step guide
Malware

EMOTET_BOTNET_LOADER

Emotet is an advanced, modular banking trojan that operates primarily as a downloader or loader for other malware (such as TrickBot or Ryuk). It spreads through malicious email attachments (macros) and propagates…

critical · Open step-by-step guide
Malware

RYUK_RANSOMWARE

Ryuk is a sophisticated ransomware variant targeting large enterprises and critical infrastructure. It is typically deployed manually by attackers after gaining access via phishing (often via Emotet or TrickBot) and…

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Malware

LOCKBIT_3_RANSOMWARE

LockBit 3.0 (also known as LockBit Black) is a highly aggressive ransomware-as-a-service (RaaS) variant. It employs advanced anti-analysis techniques, disables security tools, and encrypts files using a…

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Malware

QAKBOT_STEALER_BACKDOOR

Qakbot (or Qbot) is a long-standing information-stealing Trojan and backdoor. It captures banking credentials, keystrokes, and emails, and acts as an entry point for ransomware gangs to deploy larger payloads like…

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Malware

REDLINE_INFO_STEALER

RedLine Stealer is a widely distributed malware-as-a-service info-stealer. It harvests cached browser passwords, credit card details, cookies, autocomplete data, FTP credentials, and cryptocurrency wallet keys from…

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Malware

CLOP_RANSOMWARE

Clop is a ransomware family known for pioneering large-scale data extortion campaigns. It famously exploited zero-day vulnerabilities in managed file transfer (MFT) software, such as MOVEit Transfer (CVE-2023-34362),…

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Malware

LAZARUS_BLUENOROFF_APT

Lazarus and its sub-group Bluenoroff are state-sponsored advanced persistent threat (APT) actors. They target global financial institutions, SWIFT networks, cryptocurrency exchanges, and blockchain platforms using…

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Malware

VOLT_TYPHOON_APT

Volt Typhoon is a state-sponsored cyber actor that targets critical infrastructure. They use 'Living-off-the-Land' (LotL) techniques—using legitimate built-in administrative tools like PowerShell, wmic, and netsh—to…

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DirectX

DXGI_ERROR_DEVICE_RESET

The application must be re-initialized. Typical causes include outdated graphics driver, unstable GPU overclock, system power state transition and background Windows Update installing new drivers.

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Processor

WHEA_BOOT_LOOP

A critical CPU power delivery or microcode stability failure that prevents the operating system from completing its boot sequence, triggering a repetitive Blue Screen (BSOD) before reaching the desktop. The usual…

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Windows & BSOD

0x8024200B

A common Windows Update error code indicating that a driver or system file update could not be applied because the active device driver in the system is locked, corrupted, or has a signature mismatch. Use the steps…

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Network

WIFI_AUTOPREP_FAIL

The WLAN AutoConfig service (Wlansvc) failed to start, causing all wireless network adapters to become unresponsive and preventing the PC from scanning or connecting to Wi-Fi networks. Typical causes include corrupt…

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Memory

RAM_MEMORY_LEAK_SYSTEM

The system kernel's non-paged memory pool expands continuously without releasing memory, consuming all physical RAM and causing severe freezes, micro-stutters, and eventual crash/BSOD. The usual suspects are faulty…

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BIOS & startup

BIOS_ROM_CORRUPTED

The motherboard BIOS firmware ROM checksum verification failed. The system cannot POST and cycles with fans at maximum speed or reports error beeps.

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Processor

INTEL_13_14_DEGRADATION

A critical microcode and hardware degradation issue affecting Intel Core 13th and 14th Generation desktop processors. The CPU requests excessive voltages, leading to physical degradation of silicon, out-of-memory…

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DirectX

DIRECTX_OUT_OF_VRAM

An out of memory error occurring when a graphics-intensive application (usually a modern game) requests more Video RAM (VRAM) than the graphics card physical hardware or virtual pagefile allocator can provide,…

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Memory

DRAM_POST_TIMEOUT

The motherboard BIOS takes an excessive amount of time training the DDR5 memory channels on boot, eventually timing out and reporting a POST failure or resetting the memory frequency back to 4800MHz. See the…

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Storage

NVME_READ_ONLY

The solid state drive controller detects media wear or flash array errors and locks itself in read-only write-protection to prevent further data loss. The user can read files but cannot save, modify, or format the drive.

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Windows & BSOD

0x800f081f

This error code is triggered when the Deployment Image Servicing and Management (DISM) tool or Windows Update fails to install packages because the required source files to repair the local component store (WinSxS)…

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Drivers

CRITICAL_STRUCTURE_CORRUPTION

A critical system kernel structure corruption occurred. The Windows kernel detected that a third-party driver or hardware modified critical kernel code or data structure.

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Network

DNS_PROBE_FINISHED_NXDOMAIN

A common browser error code displaying when the web browser cannot resolve a website's domain name because the DNS server reports that the domain name does not exist (Non-Existent Domain). It's most often caused by…

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BIOS & startup

SECURE_BOOT_RED_SCREEN

The motherboard BIOS displays a red warning screen stating 'Secure Boot Violation: Invalid signature detected' on boot, blocking startup. It sometimes comes down to unsigned operating system bootloader.

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Power supply

PSU_POWER_SAG_FREEZE

The power supply unit voltage rails drop below the minimum safety threshold under sudden current transitions (transient power spikes), causing the CPU or GPU to freeze instantly without a Blue Screen. Follow the…

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Apps & runtime

DLL_MISSING_MSVCP140

An application error dialog stating that the program cannot start because MSVCP140.dll or VCRUNTIME140.dll was not found on your system. This DLL is part of the Microsoft Visual C++ Redistributable framework.

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Processor

INTEL_TDP_THROTTLING

Intel Power Limit Throttling (PL1 or PL2) triggers when the processor exceeds its long-duration or short-duration power limits, reducing core frequencies to keep power draw within design specs. Typical causes include…

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Drivers

NVIDIA_NV_DISP_DLL_CRASH

The NVIDIA display driver DLL (nvlddmkm.sys) crashed, causing the screen to go black, games to crash to desktop, or a blue screen of death (BSOD) with code VIDEO_TDR_FAILURE. The usual suspects are unstable GPU core…

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Memory

XMP_PROFILE_BOOT_LOOP

Enabling Intel XMP or AMD EXPO profiles causes the PC to fail POST, resulting in a series of boot loops before resetting settings to BIOS defaults. The usual suspects are incompatible RAM modules with motherboard…

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Storage

NVME_OVERHEATING_CRASH

High-speed NVMe PCIe SSD temperature exceeds safety thresholds, triggering critical thermal throttling, performance drops, or sudden controller disconnects resulting in BSOD or system freeze. Common triggers are…

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Windows & BSOD

FAULTY_HARDWARE_CORRUPTED_PAGE

A FAULTY_HARDWARE_CORRUPTED_PAGE blue screen crash occurs when the Windows memory manager detects corruption in single-bit error correction memory pages, indicating failing physical memory or system file corruption.…

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Processor

CORE_PAGING_MULTIPLE_IRP_COMPLETE_REQUESTS

The CORE_PAGING_MULTIPLE_IRP_COMPLETE_REQUESTS error is a critical CPU/memory paging fault occurring when the I/O request packet system detects duplicate completions. This indicates a severe inconsistency in the CPU…

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Processor

CPU-PACKAGE-TEMP-LIMIT

The CPU package temperature has reached or exceeded the manufacturer's maximum junction temperature (Tjmax), typically 100°C for Intel and 95°C for AMD. The processor initiates emergency thermal shutdown to prevent…

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Processor

INTEL-MICROCODE-UPDATE-FAIL

The INTEL-MICROCODE-UPDATE-FAIL error occurs when the system BIOS attempts to load a CPU microcode patch and fails. Intel releases microcode updates to fix CPU errata, security vulnerabilities (Spectre, Meltdown,…

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Processor

AMD-PSP-ERROR

The AMD Platform Security Processor (PSP) is an ARM Cortex-A5 security coprocessor embedded in AMD CPUs and APUs. A PSP error typically manifests as a boot failure with debug LED codes or BIOS error messages.

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Graphics

DXGI_ERROR_DEVICE_RESET

DXGI_ERROR_DEVICE_RESET (error code 0x887A0007) indicates the GPU device was reset due to a driver issue or hardware fault. Unlike DEVICE_REMOVED, this error specifically occurs when the GPU has been reset by the OS…

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Graphics

GPU-PCIE-BANDWIDTH-ERROR

The GPU is operating in a degraded PCIe bandwidth state (e.g., PCIe x4 instead of x16, or Gen 3 instead of Gen 4). This can reduce GPU performance by 10-30% in bandwidth-limited scenarios.

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Graphics

NVIDIA-NVLDDMKM-CRITICAL

A critical failure in the NVIDIA kernel-mode display driver (nvlddmkm.sys). This is more severe than a standard TDR event — the driver cannot recover and triggers a system BSOD.

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Graphics

AMD-DISPLAY-DRIVER-CRASH

The AMD kernel-mode display driver (amdkmdag.sys) has crashed. This driver handles all communication between DirectX, Windows Display Driver Model (WDDM), and AMD Radeon hardware.

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Memory

DOUBLE_FAULT

DOUBLE_FAULT (Stop Code 0x00000008) occurs when the processor generates an exception while already handling an exception, or when the exception handler itself raises an exception. This is a catastrophic kernel state…

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Memory

RAM-DUAL-CHANNEL-FAIL

The system is operating in single-channel memory mode instead of the expected dual-channel configuration. Dual-channel mode doubles the effective memory bandwidth by using two RAM channels simultaneously.

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Memory

ECC-MEMORY-ERROR

Error-Correcting Code (ECC) memory has detected a bit error in RAM. Correctable single-bit errors (SECE) are automatically fixed by ECC logic, but uncorrectable multi-bit errors (MECE) cause system crashes.

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Storage

NVME-CONTROLLER-RESET

The NVMe storage controller has been reset by Windows due to a command timeout. The NVMe driver sends a command to the drive and waits a maximum of 8 seconds for a response.

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Storage

DISK-WRITE-PROTECT-ERROR

Windows cannot write to the disk due to write protection. This can occur on USB drives with physical write-protect switches, SSDs with failed controllers entering read-only mode as a self-protection mechanism, or…

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Storage

BITLOCKER-RECOVERY-LOOP

The system is stuck in a BitLocker recovery screen loop, repeatedly asking for a 48-digit recovery key. This occurs when the TPM chip detects that the boot configuration has changed (BIOS update, new hardware, Secure…

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Storage

HDD-SLOW-READ-SPEED

A mechanical hard disk drive (HDD) exhibiting extremely slow read/write speeds, typically below 30 MB/s when sequential reads should be 100-200 MB/s. This is an early warning sign of imminent drive failure.

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BIOS & startup

UEFI-SECURE-BOOT-DB-EXPIRED

A Secure Boot signature in the UEFI signature database (db) has expired. Microsoft has been revoking old Secure Boot certificates as part of CVE mitigations (e.g., Black Lotus bootkit fix).

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BIOS & startup

AGESA-BOOT-FAILURE

AMD Generic Encapsulated Software Architecture (AGESA) is the foundational firmware layer that initializes AMD processor platforms. An AGESA initialization failure means the CPU, memory controller, or PCIe fabric…

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Power supply

PSU-CAPACITOR-BULGE

Physical inspection reveals bulged or leaking electrolytic capacitors inside the power supply unit. Bulging capacitors are a sign of imminent catastrophic failure.

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Power supply

PSU-RAIL-UNDERVOLTAGE

The PSU's 12V rail is delivering voltage significantly below the ATX standard of 12V ±5% (11.4V minimum). The 12V rail powers the CPU via EPS connectors and the GPU via PCIe connectors.

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Motherboard

USB-CONTROLLER-ERROR

The motherboard's USB controller reports a Code 43 (device stopped) or Code 10 (cannot start) error in Device Manager. This affects all USB ports managed by the failing controller.

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Motherboard

AUDIO-CONTROLLER-NO-SOUND

The onboard audio controller reports Code 10 (This device cannot start) in Device Manager, resulting in complete loss of audio. This is extremely common after Windows updates that replace audio drivers, or when the…

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Motherboard

THUNDERBOLT-CONTROLLER-ERROR

The Thunderbolt controller (Intel JHL series or AMD equivalent) fails to initialize properly. Thunderbolt ports show up as non-functional in Device Manager or are completely absent.

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Network

WIFI-DRIVER-BSOD

The wireless network adapter driver (commonly Intel AX series or Realtek RTL) causes a Blue Screen of Death. This typically manifests as SYSTEM_THREAD_EXCEPTION_NOT_HANDLED or DRIVER_IRQL_NOT_LESS_OR_EQUAL pointing…

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Network

NETWORK-BOOT-FAIL

The system is attempting to boot from the network via PXE (Preboot Execution Environment) and failing, resulting in delays or 'BOOTMGR is missing' errors. This occurs when the network adapter is set as the first boot…

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Network

IPV6-CONNECTIVITY-FAIL

The system has no IPv6 connectivity while IPv4 functions normally. Modern applications and services increasingly require IPv6 (Microsoft services, Google, gaming platforms).

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Windows & BSOD

0x000001A

Stop code 0x0000001A (MEMORY_MANAGEMENT) indicates a severe Windows kernel memory management error. This is one of the most common critical BSODs in Windows 10 and 11.

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Windows & BSOD

KERNEL_AUTO_BOOST_LOCK_ACQUISITION_WITH_RAISED_IRQL

This BSOD occurs when a driver attempts to acquire a kernel auto-boost lock while operating at an elevated IRQL (Interrupt Request Level). This violates Windows kernel locking rules.

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Windows & BSOD

0xC000021A

Error 0xC000021A occurs when a critical user-mode subsystem process (Winlogon.exe or CSRSS.exe) terminates unexpectedly. Windows immediately issues a BSOD because these processes cannot safely terminate.

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Windows & BSOD

BOOTMGR-MISSING

The 'BOOTMGR is missing' error appears at startup before Windows loads. The Windows Boot Manager (BOOTMGR) is the first program loaded by UEFI/BIOS to find and launch the Windows OS loader.

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Windows & BSOD

WINDOWS-ACTIVATION-ERROR-0x803F7001

Windows cannot activate online and displays error 0x803F7001 (HRESULT: No valid Windows license found). This commonly occurs after significant hardware changes (motherboard replacement), when a digital license is not…

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Drivers

DRIVER-IRQL-MISMATCH

A driver attempted to access memory at an incorrect IRQL level. Unlike standard IRQL_NOT_LESS_OR_EQUAL, this variant specifically indicates the driver is operating at a higher IRQL than allowed for the memory access…

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Drivers

DRIVER-POWER-STATE-FAILURE

Stop code 0x0000009F indicates a driver failed to handle a power management state change properly. This BSOD is triggered when Windows transitions power states (sleep, hibernate, resume) and a driver does not respond…

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Drivers

DRIVER-VERIFIER-DMA-VIOLATION

Stop code 0xE6 indicates a driver performed an illegal DMA (Direct Memory Access) operation. DMA allows hardware to access system memory directly without CPU involvement for performance.

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DirectX

DXGI_ERROR_ACCESS_DENIED

DXGI_ERROR_ACCESS_DENIED (0x887A002B) occurs when an application attempts to acquire exclusive fullscreen mode on a monitor that another application is already controlling, or when the OS denies GPU resource access…

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DirectX

D3D11-FEATURE-LEVEL-NOT-SUPPORTED

The application requires a Direct3D 11 feature level (e.g., D3D_FEATURE_LEVEL_11_0) that the installed GPU does not support. Modern games often require at minimum D3D Feature Level 11_0, while some newer titles…

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Apps & runtime

VCRUNTIME140-DLL-MISSING

The error 'VCRUNTIME140.dll was not found' indicates the Visual C++ 2015-2022 Redistributable runtime library is missing or corrupted. VCRUNTIME140.dll is part of the Microsoft Visual C++ Redistributable package and…

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Apps & runtime

DOTNET-FRAMEWORK-INSTALL-FAIL

The .NET Framework installation or update fails with errors such as 0x80070002, 0x800F081F, or 'HRESULT 0x800f0906'. Many Windows applications and system tools depend on specific .NET Framework versions (2.0, 3.5, 4.8).

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Apps & runtime

MSVCP140-DLL-MISSING

MSVCP140.dll is the C++ Standard Library implementation distributed as part of the Microsoft Visual C++ 2015-2022 Redistributable. Applications compiled with MSVC need this DLL for STL containers, algorithms,…

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Malware

ROOTKIT-DETECTED

A kernel-level rootkit has been detected on the system. Rootkits modify the Windows kernel, bootloader, or firmware to hide their presence from standard antivirus tools.

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Malware

CRYPTOMINER-HIGH-CPU

A cryptocurrency mining malware is silently consuming CPU and GPU resources. Symptoms include unexplained 100% CPU or GPU utilization, elevated electricity consumption, fan noise during idle periods, and system…

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Firmware

SSD-FIRMWARE-BRICK

An SSD firmware update failed or was interrupted, leaving the drive in an unbootable 'bricked' state. The drive may no longer be recognized by the system, appear as 0 bytes, or fail to initialize.

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Firmware

INTEL-ME-FIRMWARE-ERROR

The Intel Management Engine (ME) — a separate microcontroller embedded in Intel chipsets — has reported a firmware error. The ME handles out-of-band management, AMT (Active Management Technology), and hardware…

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Drivers

0x000000C4

Driver Verifier detected a violation in a running kernel-mode driver. Use the steps below to track down and fix the cause.

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Drivers

0x000000C5

A driver attempted to access an invalid memory pool at an elevated IRQL. This can also stem from faulty system RAM.

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Drivers

0x000000BE

A driver attempted to write to a read-only segment of system memory. Work through the steps below in order.

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Windows & BSOD

0x000000F4

A critical system process or thread was terminated unexpectedly, causing the system to halt. This can also stem from SATA/NVMe controller connection issue.

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BIOS & startup

Boot Device Not Found

The BIOS/UEFI firmware cannot locate a bootable operating system partition or storage drive. Reports of Boot Device Not Found usually describe a sudden crash, brief unresponsiveness, or a stop-code screen appearing…

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BIOS & startup

Overclocking Failed

System settings or voltages configured in the BIOS/UEFI for overclocking are unstable, causing a POST failure and automatic reset to baseline. Reports of Overclocking Failed usually describe a sudden crash, brief…

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BIOS & startup

DRAM Light (Q-LED)

The motherboard POST diagnostic LED indicates a memory initialization error, preventing the system from booting. See the troubleshooting steps below for the fix.

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BIOS & startup

CPU Vcore Out of Range

The processor voltage is detected by the motherboard sensors as being outside of stable operating bounds. It's also often linked to failing power supply unit (PSU).

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Windows & BSOD

0xc0000034

The Windows boot loader file (winload.efi) is missing, corrupt, or unreadable, preventing the operating system from booting. It's also often linked to failing storage drive sectors.

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Windows & BSOD

Event ID 7034

A registered Windows system service terminated unexpectedly. It's also often linked to software conflicts or crashed processes.

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Graphics

TDR Event

Timeout Detection and Recovery (TDR) was triggered because the GPU did not respond within the allocated time, forcing Windows to reset the display driver. Typical causes include unstable GPU core or memory overclock…

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Graphics

VIDEO_DXGKRNL_FATAL_ERROR

A fatal error occurred in the Microsoft DirectX graphics kernel subsystem (dxgkrnl.sys), forcing a system crash (BSOD 0x113). It sometimes comes down to hardware-level GPU or VRAM instability.

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Memory

MemTest Error

A diagnostic scan with MemTest86 or a similar tool has detected defective memory cells that cannot reliably hold data. Reports of RAM cell failure detected – module defective usually describe a sudden crash, brief…

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DirectX

d3dx9_43.dll missing

A legacy game or program requires the DirectX 9 runtime library (d3dx9_43.dll) to launch, but the file is missing from your system. Reports of Legacy DirectX 9 component missing usually describe a sudden crash, brief…

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DirectX

DirectX Function Error

A generic crash occurred inside the graphics engine API loop, reporting a failure from a DirectX function call. This usually traces back to unstable GPU overclocking or power draw and corrupt game files or shader cache.

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Processor

Thermal Shutdown

The system firmware or motherboard sensors detected temperatures exceeding critical safe operating limits (usually Tj Max of 95°C to 105°C), triggering an immediate emergency power cut to prevent permanent silicon…

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Graphics

No Display

Upon pressing the power button, the computer fans spin and LEDs light up, but no video output is sent to the monitor. This can also stem from RAM module not fully seated or dirty contacts.

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Windows & BSOD

BSOD on install

A blue screen of death (BSOD) crash occurs during the Windows installation process, preventing the setup from completing. It's most often caused by defective or unstable RAM modules and incorrect storage controller…

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Windows & BSOD

0x00000119

The video scheduler has detected a fatal violation in the display driver. Caused by graphics driver corruption, memory leaks or faulty GPU hardware.

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Windows & BSOD

0x00000154

The store component has thrown an unexpected exception. Caused by hard drive failure, SSD controller timeout, or corrupted system files.

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Windows & BSOD

0x000001D5

The Plug and Play (PnP) manager failed to initialize a driver within the timeout limit. Caused by incompatible hardware drivers, corrupt system files, or BIOS settings.

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Windows & BSOD

0x000000D1

A kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. Caused by corrupt drivers, faulty memory, or antivirus software.

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Windows & BSOD

0x80070057

An invalid parameter was passed to a service or method (E_INVALIDARG). Commonly encountered during Windows Update, System Restore, or disk formatting.

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Processor

0x00000124

The Windows Hardware Error Architecture (WHEA) has detected an uncorrectable hardware exception. Most commonly caused by CPU core voltage instability, overheating cores, unstable memory profiles (XMP/EXPO), or…

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Processor

0x0000009C

A Machine Check Exception (MCE) is a hardware error detected by the CPU itself, indicating a fatal hardware failure. Commonly caused by hardware overheating, unstable overclocking multipliers, incorrect CPU core…

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Motherboard

POST-CODE-99

Motherboard debug code 99 indicates a failure during Super I/O chip initialization, which handles legacy hardware connections, front panel ports, and display outputs. Most commonly caused by loose display cables,…

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Windows & BSOD

0x80070003

The system cannot find the path specified. This error is most commonly encountered during failed Windows Update updates, store app installations, or profile migrations due to missing directory links.

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Apps & runtime

0xC000012F

A Bad Image error indicates that a dynamic-link library (DLL) file required by a program is either corrupted, unreadable, or compiled for a different processor architecture (e.g., 32-bit vs 64-bit). Commonly occurs…

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Windows & BSOD

0x80070017

A Cyclic Redundancy Check (CRC) error indicates that the operating system was unable to read data from a storage sector or installation media. Most commonly encountered during Windows installation, updates, or file…

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Windows & BSOD

0x000000C1

A special pool driver check detected that a kernel driver wrote to memory outside its allocated block. This is a critical RAM integrity BSOD.

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Drivers

0x000000D8

A kernel-mode driver used too many Page Table Entries (PTEs), depleting the system memory manager's address space. Commonly caused by bad graphics drivers, network drivers, or virtualization drivers with memory leaks.

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Drivers

0x000001D4

The USB Connector Manager UCSI driver detected a hardware or connection timeout in the USB-C Type-C controller firmware. Commonly caused by faulty USB-C hubs, outdated motherboard BIOS, or degraded USB-C ports.

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Windows & BSOD

0x80242006

The update handler failed to complete the installation process due to database corruption or service blocks. Commonly encountered during cumulative updates or security definition updates.

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Windows & BSOD

0x00000100

A Loader Block Mismatch occurs when the boot loader (Winload.efi) passes a system parameters block to the Windows kernel that is incompatible or corrupted. Commonly caused by corrupted boot records, memory faults, or…

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Windows & BSOD

0x80070091

The directory is not empty. Commonly occurs during failed System Restore operations or when attempting to delete Windows.old or app folders.

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Windows & BSOD

0x80004005

This is a generic Windows error code representing access denied, missing permissions, or registry blocks. Most commonly occurs during Windows update, networking/sharing folder setup, or virtual machine launching.

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Windows & BSOD

0x00000078

An unhandled exception occurred during the early boot phase (Phase 0 initialization). Commonly caused by unstable hardware overclocking, outdated CPU microcode, or incompatible RAM memory blocks.

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Windows & BSOD

0x00000019

The pool header checking routine detected corrupted memory blocks. This is a critical memory corruption BSOD.

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Windows & BSOD

0x80073CF9

The app package installation failed due to missing package directories or corrupted store database records. Commonly occurs when updating or installing games/applications from the Microsoft Store.

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Windows & BSOD

0x800F0984

The component store matching binary file is missing. This is a severe Windows Update corruption error that blocks cumulative updates from applying.

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Windows & BSOD

0x0000003D

A hardware interrupt was generated, but the kernel interrupt handler threw an unhandled exception. Commonly caused by driver memory violations, faulty motherboard chipset wiring, or BIOS settings.

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Motherboard

POST-CODE-A2

Motherboard debug code A2 indicates that the BIOS is attempting to detect and initialize SATA/IDE storage drives but has failed or encountered a timeout. Most commonly caused by bad SSD/HDD data cables, dead drive…

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Windows & BSOD

0x800F0900

The CBS manifest file parsing failed due to corruption in the servicing stack directory. Commonly encountered during cumulative updates, Windows features activation, or DISM restore health execution.

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Windows & BSOD

0x8007000E

The system has run out of memory (RAM/virtual memory) required to process update downloads, allocate handles, or parse packages. Most commonly occurs during cumulative updates on systems with low physical RAM,…

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Windows & BSOD

0x800B0109

A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider. Commonly occurs during Windows Update downloads, driver installation, or app installation when registry…

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Memory

0x0000002E

A DATA_BUS_ERROR occurs when a parity error in system memory is detected, indicating memory bus communication failure. Most commonly caused by defective RAM modules, dusty DIMM slots, motherboard trace damage, or…

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BIOS & startup

POST-CODE-15

Motherboard POST code 15 indicates a failure during early North-Bridge memory initialization. Commonly caused by memory compatibility issues, training timeouts on high-frequency DDR4/DDR5 sticks, or bent CPU socket pins.

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Windows & BSOD

0x80073D05

The application installation failed because the previously deleted application's data directory was not fully cleared or is locked. Commonly encountered when trying to reinstall Microsoft Store apps like Xbox,…

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Windows & BSOD

0x8024401F

The Windows Update client received an HTTP status 500 (Internal Server Error) response from the update server or local WSUS gateway. Commonly occurs due to server-side congestion, proxy server misconfigurations, or…

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Windows & BSOD

0x0000004E

The Page Frame Number (PFN) database list was detected as corrupted. This is a critical memory management BSOD.

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Windows & BSOD

0x80070070

There is insufficient disk space on the system drive (C:) or update cache partition to complete the installation. Commonly occurs during major Windows feature updates or large store downloads.

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Windows & BSOD

0xC0000006

An in-page read error occurred, meaning the system tried to load a file from memory but failed due to read/write hardware timeouts. Commonly occurs when launching games/apps from external drives or network shares.

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Drivers

0x000001D1

The motherboard chipset controller livedump indicates a communication delay or hardware freeze in the Intel/AMD platform controller hub (PCH) drivers. Commonly caused by outdated chipset firmware, aggressive power…

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BIOS & startup

POST-CODE-5D

Motherboard POST code 5d indicates that the installed CPU processor is either unrecognized or unsupported by the current motherboard BIOS firmware version. Commonly occurs after upgrading the CPU without updating the…

critical · Open step-by-step guide

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