Graphics · high

How to fixGPU-BLACK-SCREEN

Black screen with no signal

What this error means

Black screen with no signal (GPU-BLACK-SCREEN) is a high-severity fault affecting the graphics card (GPU). The monitor shows a black screen with no signal, although the PC appears to be running. Typical causes include defective HDMI/DP cable, GPU overheating, driver failure and insufficient PCIe power. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 4 complete
01Try a different cable or port

Try a different cable or port.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Check the PCIe power supply

Check the PCIe power supply.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Reset GPU Driver Win+Ctrl+Shift+B

Reset GPU Driver Win+Ctrl+Shift+B.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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04Test with a different monitor

Test with a different monitor.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Defective HDMI/DP cable
  • GPU overheating
  • Driver failure
  • Insufficient PCIe power
  • Defective monitor