Network · low

How to fixDNS-RESOLUTION-FAIL

DNS translation failure

What this error means

DNS translation failure is a low-severity network adapter issue. PC cannot translate domain names to IP addresses. This usually traces back to bad DNS servers, problem with ISP and firewall blocking DNS. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Set DNS to 1.1.1.1 or 8.8.8.8

Set DNS to 1.1.1.1 or 8.8.8.8.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Flush DNS cache

Flush DNS cache.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Restart the router

Restart the router.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Bad DNS servers
  • Problem with ISP
  • Firewall blocking DNS