Windows & BSOD · critical

How to fix0x00000119

VIDEO_SCHEDULER_INTERNAL_ERROR

What this error means

This critical-severity issue affects the Windows operating system. The video scheduler has detected a fatal violation in the display driver. Caused by graphics driver corruption, memory leaks or faulty GPU hardware. Typical causes include unstable GPU overclock and thermal throttling. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 4 complete
01Reinstall GPU drivers using DDU in Safe Mode

Reinstall GPU drivers using DDU in Safe Mode.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Disable GPU overclocking in MSI Afterburner

Disable GPU overclocking in MSI Afterburner.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Verify DirectX installation and runtime files

Verify DirectX installation and runtime files.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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04Check GPU temperatures under load

Check GPU temperatures under load.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Corrupted graphics driver
  • Unstable GPU overclock
  • Thermal throttling
  • DirectX runtime corruption

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

dxdiag