Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Reinstall GPU drivers using DDU in Safe Mode
Reinstall GPU drivers using DDU in Safe Mode.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disable GPU overclocking in MSI Afterburner
Disable GPU overclocking in MSI Afterburner.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Verify DirectX installation and runtime files
Verify DirectX installation and runtime files.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Check GPU temperatures under load
Check GPU temperatures under load.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupted graphics driver
- Unstable GPU overclock
- Thermal throttling
- DirectX runtime corruption
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
dxdiagWas this helpful?
Your progress is saved on this device.