Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Enforce multi-factor authentication (MFA) on all remote logins
Enforce multi-factor authentication (MFA) on all remote logins.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disable RDP or secure it behind a VPN
Disable RDP or secure it behind a VPN.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Deploy Endpoint Detection and Response (EDR) agents
Deploy Endpoint Detection and Response (EDR) agents.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Reconstruct systems from isolated, immutable backups
Reconstruct systems from isolated, immutable backups.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Compromised Remote Desktop Protocol (RDP) entry points
- Lateral movement of attackers using compromised admin credentials
- Active botnet loaders like Emotet on the network
Was this helpful?
Your progress is saved on this device.