Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Enable detailed PowerShell script block logging (Event ID 4104)
Enable detailed PowerShell script block logging (Event ID 4104).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Perform a full audit of built-in system accounts and active sessions
Perform a full audit of built-in system accounts and active sessions.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Reset all administrative credentials and domain trust settings
Reset all administrative credentials and domain trust settings.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Decommission and replace compromised edge network routing hardware
Decommission and replace compromised edge network routing hardware.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Compromised edge devices (SOHO routers, firewalls, VPN appliances)
- Use of stolen administrative credentials
- Lack of command-line logging and network telemetry monitoring
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