Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Move GPU to primary PCIe x16 slot
Move GPU to primary PCIe x16 slot.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Check BIOS PCIe slot configuration
Check BIOS PCIe slot configuration.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Inspect PCIe slot for bent or damaged contacts
Inspect PCIe slot for bent or damaged contacts.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- GPU seated in wrong PCIe slot (x4 slot)
- Damaged PCIe slot or lanes
- BIOS PCIe bandwidth settings
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
dxdiagWas this helpful?
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