DirectX · low

How to fixDXGI_ERROR_FRAME_STATISTICS_DISJOINT

Break frame statistics

What this error means

DXGI_ERROR_FRAME_STATISTICS_DISJOINT shows up as a low-severity graphics API (DirectX) fault. The frame rate counter has lost sync. The usual suspects are sudden drop in performance (Stuttering) and changing the power supply (connecting the laptop to the network). Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 2 complete
01Check temperatures

Check temperatures.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Set the power plan to High performance

Set the power plan to High performance.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • Sudden drop in performance (Stuttering)
  • Changing the power supply (connecting the laptop to the network)