DirectX · high

How to fixDXGI_ERROR_DEVICE_REMOVED

DirectX - GPU Removed

What this error means

DXGI_ERROR_DEVICE_REMOVED shows up as a high-severity graphics API (DirectX) fault. DirectX has lost access to the GPU. The game or application crashes. Typical causes include GPU OC, overheating, defective driver and insufficient power supply. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Update the GPU driver

Update the GPU driver.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Lower the OC

Lower the OC.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Reinstall DirectX Runtime

Reinstall DirectX Runtime.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • GPU OC
  • Overheating
  • Defective driver
  • Insufficient power supply

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

dxdiag