DirectX · medium

How to fixDIRECTX-FEATURE-LEVEL

Unsupported DirectX Feature Level

What this error means

This medium-severity issue affects the graphics API (DirectX). The application requires DirectX Feature Level 11.0 or higher, which is not supported by the GPU. This can also stem from outdated Driver. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Update the GPU driver

Update the GPU driver.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Check the minimum game requirements

Check the minimum game requirements.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Upgrade your GPU

Upgrade your GPU.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Old GPU without DX11/12 support
  • Outdated Driver
  • The game requires newer hardware

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

dxdiag