Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Run CHKDSK tool to repair file system sectors
Run CHKDSK tool to repair file system sectors.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Re-download the Windows ISO file and create a new USB installer
Re-download the Windows ISO file and create a new USB installer.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Swap the SATA connection cable and motherboard port
Swap the SATA connection cable and motherboard port.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Check CrystalDiskInfo for disk health analysis
Check CrystalDiskInfo for disk health analysis.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Bad sectors or block errors on storage drive (SSD/HDD)
- Corrupted ISO installation files or media storage
- Failing SATA interface cables or unstable connections
- Optical drive read head contamination
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