Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Update the game or application
Update the game or application.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disable Vulkan validation layers in Nvidia/AMD settings if accidentally enabled
Disable Vulkan validation layers in Nvidia/AMD settings if accidentally enabled.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Update GPU driver
Update GPU driver.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Application misusing Vulkan API
- Wrong synchronization primitives
- Unsupported extension called
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
dxdiagWas this helpful?
Your progress is saved on this device.