Drivers · critical

How to fixBSOD-igdkmd64.sys

igdkmd64.sys Driver Critical Error (BSOD)

What this error means

BSOD-igdkmd64.sys shows up as a critical-severity system driver fault. Windows has terminated due to a fatal error in the igdkmd64.sys kernel module. Common triggers are outdated or faulty driver, hardware incompatibility and conflict with antivirus. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Update the driver in Safe Mode

Update the driver in Safe Mode.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Return the driver to the previous version (Rollback)

Return the driver to the previous version (Rollback).

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Check the logs in Event Viewer

Check the logs in Event Viewer.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Outdated or faulty driver
  • Hardware incompatibility
  • Conflict with antivirus