Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Flash motherboard BIOS to latest using Flashback USB
Flash motherboard BIOS to latest using Flashback USB.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Install a supported older CPU to update BIOS first
Install a supported older CPU to update BIOS first.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Inspect motherboard socket pins for bent contacts
Inspect motherboard socket pins for bent contacts.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Clear CMOS memory to reset CPU parameters
Clear CMOS memory to reset CPU parameters.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Outdated motherboard BIOS firmware version
- Physical mismatch in CPU socket or generation support
- Bent contacts or socket pins in motherboard socket
- Faulty CPU memory controller channel
Was this helpful?
Your progress is saved on this device.