Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Run the DISM component cleanup command to purge obsolete and corrupted components.
Run the DISM component cleanup command to purge obsolete and corrupted components..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Run the DISM RestoreHealth command to repair the system image store.
Run the DISM RestoreHealth command to repair the system image store..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Reset Windows Update component services via command prompt.
Reset Windows Update component services via command prompt..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupt component database in the Windows WinSxS folder.
- Interrupted or corrupted update downloads in the SoftwareDistribution store.
- Windows update services (wuauserv, cryptsvc) configuration issues.
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