Firmware · high

How to fixINTEL-ME-FIRMWARE-ERROR

Intel Management Engine (ME) firmware error

What this error means

INTEL-ME-FIRMWARE-ERROR is a high-severity firmware problem. The Intel Management Engine (ME) — a separate microcontroller embedded in Intel chipsets — has reported a firmware error. The ME handles out-of-band management, AMT (Active Management Technology), and hardware security features. ME errors can prevent the system from booting, cause unexpected shutdowns, or display as error codes in the BIOS POST screen. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Flash complete BIOS update including ME firmware

Flash complete BIOS update including ME firmware.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Use Intel ME System Tools to verify ME state

Use Intel ME System Tools to verify ME state.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Contact motherboard manufacturer for ME recovery

Contact motherboard manufacturer for ME recovery.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Corrupted ME firmware region
  • Incompatible BIOS and ME firmware combination
  • BIOS update that did not include ME update

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

msinfo32