Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Clear fTPM data in BIOS (AMD fTPM Reset)
Clear fTPM data in BIOS (AMD fTPM Reset).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Update BIOS to latest AGESA version
Update BIOS to latest AGESA version.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Disable fTPM temporarily to isolate issue
Disable fTPM temporarily to isolate issue.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupted fTPM data
- BIOS update interrupted PSP firmware
- Incompatible AGESA version
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