Graphics · critical

How to fixVIDEO_DXGKRNL_FATAL_ERROR

DirectX kernel fatal error (0x00000113)

What this error means

DirectX kernel fatal error (0x00000113) ranks as a critical-severity graphics card (GPU) issue in our database. A fatal error occurred in the Microsoft DirectX graphics kernel subsystem (dxgkrnl.sys), forcing a system crash (BSOD 0x113). It sometimes comes down to hardware-level GPU or VRAM instability. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Reinstall graphics drivers via DDU in Safe Mode

Reinstall graphics drivers via DDU in Safe Mode.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Update DirectX runtimes and Windows

Update DirectX runtimes and Windows.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Disable hardware acceleration in apps

Disable hardware acceleration in apps.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Corrupted DirectX installation or files
  • Hardware-level GPU or VRAM instability
  • Incompatible graphics card driver

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

dxdiag