Windows & BSOD · medium

How to fixWU-0x80240017

Windows Update Error 0x80240017

What this error means

Windows Update Error 0x80240017 ranks as a medium-severity Windows operating system issue in our database. The update is not applicable to the operating system. This usually happens when the update package architecture does not match your system (e.g. 64-bit update on 32-bit OS) or prerequisite updates are missing. The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Verify your system architecture (32-bit or 64-bit) in system settings.

Verify your system architecture (32-bit or 64-bit) in system settings..

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Manually download the correct update package directly from the Microsoft Update Catalog.

Manually download the correct update package directly from the Microsoft Update Catalog..

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Install the latest official Servicing Stack Update (SSU) before applying cumulative patches.

Install the latest official Servicing Stack Update (SSU) before applying cumulative patches..

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • Mismatch between the update package architecture (x86/x64) and the installed Windows version.
  • Missing Servicing Stack Updates (SSU) that are prerequisites for the current cumulative update.
  • Attempting to install an update meant for a different version of Windows OS.