Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Use Windows Activation Troubleshooter in Settings
Use Windows Activation Troubleshooter in Settings.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Link Microsoft account in Activation settings before hardware changes
Link Microsoft account in Activation settings before hardware changes.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Call Microsoft support for manual reactivation after hardware change
Call Microsoft support for manual reactivation after hardware change.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Hardware changed too significantly for license re-validation
- Microsoft account not linked before hardware change
- Retail license used on multiple PCs
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