Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Run Windows Update troubleshooter
Run Windows Update troubleshooter.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Clear SoftwareDistribution folder cache
Clear SoftwareDistribution folder cache.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run DISM Tool to restore system integrity
Run DISM Tool to restore system integrity.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupt Windows Update cache
- Third-party driver block
- Corrupted driver store files
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