Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Uninstall the USB controllers in Device Manager and reboot (Windows will reinstall them)
Uninstall the USB controllers in Device Manager and reboot (Windows will reinstall them).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Run: sfc /scannow
Run: sfc /scannow.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Hard reset: unplug the PC for 30 seconds
Hard reset: unplug the PC for 30 seconds.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupt USB xHCI Driver
- Static port overload
- Driver conflict after windows update
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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