Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Update motherboard chipset and inf drivers
Update motherboard chipset and inf drivers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disable PCIe ASPM link power saving in control panel
Disable PCIe ASPM link power saving in control panel.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Perform a BIOS update and clear CMOS
Perform a BIOS update and clear CMOS.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Reinstall motherboard serial I/O drivers
Reinstall motherboard serial I/O drivers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Outdated Intel/AMD motherboard chipset drivers
- Aggressive PCIe Active State Power Management (ASPM)
- Motherboard chipset power controller timeouts
- Corrupted motherboard BIOS NVRAM settings
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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