Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Run DISM restore health scan using Windows media source
Run DISM restore health scan using Windows media source.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Reset the SoftwareDistribution update cache folder
Reset the SoftwareDistribution update cache folder.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Update the Servicing Stack Update (SSU) package
Update the Servicing Stack Update (SSU) package.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Run SFC scan to fix corrupted files
Run SFC scan to fix corrupted files.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupted servicing catalog CBS manifest files
- Incomplete background cumulative update installations
- Bad sector errors in Component Store partition
- Antivirus software file modifications
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