Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Start the PC with only one RAM module sequentially in all slots
Start the PC with only one RAM module sequentially in all slots.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Reset BIOS to default settings (Clear CMOS)
Reset BIOS to default settings (Clear CMOS).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Update BIOS for better RAM compatibility
Update BIOS for better RAM compatibility.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Dead or severely damaged RAM module
- High interference on the motherboard
- Unsupported RAM speed or timing
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