Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Run Windows Memory Diagnostic
Run Windows Memory Diagnostic.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Test MemTest86 overnight
Test MemTest86 overnight.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Try each module separately
Try each module separately.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Reset the XMP profile
Reset the XMP profile.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Defective RAM
- Bad DIMM slots
- Bad XMP profiles
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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