Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Reset TCP/IP stack via CMD
Reset TCP/IP stack via CMD.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Enable 'Client for Microsoft Networks' in adapter properties
Enable 'Client for Microsoft Networks' in adapter properties.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run: ipconfig /flushdns
Run: ipconfig /flushdns.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Workstation service not running
- TCP/IP stack corruption
- Incorrect DNS settings
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