Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Update SSD firmware
Update SSD firmware.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Update chipset and AHCI drivers
Update chipset and AHCI drivers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Reinstall Windows to another drive for testing
Reinstall Windows to another drive for testing.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Outdated SSD firmware
- Incompatible driver
- Problem with AHCI driver
- Old chipset driver
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