Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Enable SMB signing on client: Set-SmbClientConfiguration -RequireSecuritySignature $true
Enable SMB signing on client: Set-SmbClientConfiguration -RequireSecuritySignature $true.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Update NAS firmware to support SMB2/SMB3
Update NAS firmware to support SMB2/SMB3.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Allow TCP port 445 in Windows Firewall
Allow TCP port 445 in Windows Firewall.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Server requires SMB signing but client has it disabled
- Outdated NAS firmware with SMB1 only
- Firewall blocking port 445
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