Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Check drive SMART status with CrystalDiskInfo
Check drive SMART status with CrystalDiskInfo.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Run CHKDSK disk repair
Run CHKDSK disk repair.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run SFC and DISM tools
Run SFC and DISM tools.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Termination of a critical system process or thread
- Failing system hard drive or SSD
- SATA/NVMe controller connection issue
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