Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Reduce texture quality
Reduce texture quality.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Increase shared memory in BIOS (for iGPU)
Increase shared memory in BIOS (for iGPU).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Close background apps
Close background apps.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Texture resolution too high
- Memory leak in the game
- Integrated graphics with low RAM sharing
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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