Windows & BSOD · critical

How to fix0x00000024

NTFS_FILE_SYSTEM

What this error means

NTFS_FILE_SYSTEM is a critical-severity Windows operating system issue. Fatal error inside NTFS driver. The usual suspects are corrupt file system on hard disk, serious problem with SATA cable and HDD physical damage (bad sectors). Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Check and repair disk from safe mode

Check and repair disk from safe mode.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Check the cables to the drive

Check the cables to the drive.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Make a backup and replace the drive

Make a backup and replace the drive.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Corrupt file system on hard disk
  • Serious problem with SATA cable
  • HDD physical damage (bad sectors)