Windows & BSOD · high

How to fix0x0000009F

DRIVER_POWER_STATE_FAILURE

What this error means

This high-severity issue affects the Windows operating system. The driver put the device into an erroneous power state and the system crashed. This can also stem from sleep/Hibernate Problems. The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Update any drivers from the laptop/board manufacturer's site

Update any drivers from the laptop/board manufacturer's site.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Disable Fastboot

Disable Fastboot.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Change power settings to 'High performance'

Change power settings to 'High performance'.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Sleep/Hibernate Problems
  • Outdated network or card reader driver