Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Reset WinHTTP proxy configurations to bypass custom proxies.
Reset WinHTTP proxy configurations to bypass custom proxies..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Temporarily disable proxy server settings in Windows Network Connections.
Temporarily disable proxy server settings in Windows Network Connections..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run Windows Update Troubleshooter to clear network transaction flags.
Run Windows Update Troubleshooter to clear network transaction flags..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Incorrect proxy configuration settings in Windows blocking update requests.
- Third-party firewall or corporate gateway filters blocking Microsoft Update servers.
- Corrupted software distribution directory files.
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