Graphics · critical

How to fixGPU-FAN-STOP

GPU fan controller failed

What this error means

This critical-severity issue affects the graphics card (GPU). The graphics card fan controller has failed, fans are not spinning. This usually traces back to hardware defect and driver crash. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 2 complete
01Use third-party tool like MSI Afterburner

Use third-party tool like MSI Afterburner.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02RMA the GPU

RMA the GPU.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Hardware defect
  • Driver crash