Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Run DISM RestoreHealth and System File Checker (SFC) to repair corrupted components.
Run DISM RestoreHealth and System File Checker (SFC) to repair corrupted components..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Restart and rebuild the Cryptographic Services catalog directories.
Restart and rebuild the Cryptographic Services catalog directories..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Purge the SoftwareDistribution download directory and re-initiate the update.
Purge the SoftwareDistribution download directory and re-initiate the update..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Interrupted downloads causing incomplete or corrupt file packages inside the update cache.
- Corruption inside the Cryptographic Services database files responsible for verifying file signatures.
- Third-party security software intercepting and modifying update files during download.
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