Windows & BSOD · high

How to fix0x0000001E

KMODE_EXCEPTION_NOT_HANDLED

What this error means

KMODE_EXCEPTION_NOT_HANDLED (0x0000001E) is a high-severity fault affecting the Windows operating system. A program running in kernel mode generated an exception that was not caught by the routine code. The usual suspects are incompatibility of hardware and new driver, system hit by rootkit and faulty third party service. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 2 complete
01Update BIOS

Update BIOS.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Disable startup of non-microsoft services via msconfig (Clean boot)

Disable startup of non-microsoft services via msconfig (Clean boot).

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Incompatibility of hardware and new driver
  • System hit by rootkit
  • Faulty third party service