Motherboard · medium

How to fixUSB-CONTROLLER-ERROR

USB controller error (Code 43 / 10)

What this error means

USB-CONTROLLER-ERROR is a medium-severity motherboard problem. The motherboard's USB controller reports a Code 43 (device stopped) or Code 10 (cannot start) error in Device Manager. This affects all USB ports managed by the failing controller. Symptoms include USB devices suddenly disconnecting, USB ports not powering devices, or the controller disappearing from Device Manager entirely. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Update or reinstall USB controller drivers

Update or reinstall USB controller drivers.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help
02Check Device Manager for controller errors

Check Device Manager for controller errors.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help
03Reset USB settings in BIOS

Reset USB settings in BIOS.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • USB controller driver corruption
  • Electrical damage to USB port
  • BIOS USB configuration error

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

devmgmt.msc