Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Run System File Checker (SFC) and DISM
Run System File Checker (SFC) and DISM.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Check memory using Windows Memory Diagnostic or MemTest86
Check memory using Windows Memory Diagnostic or MemTest86.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Update or rollback recently installed device drivers
Update or rollback recently installed device drivers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Disable overclocking in BIOS/UEFI
Disable overclocking in BIOS/UEFI.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupted system drivers
- Defective RAM memory modules
- Corrupted Windows system files
- Incompatible third-party security software
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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