Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 2 complete01Run the application as administrator
Run the application as administrator.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Turn off Discord or Steam Overlay
Turn off Discord or Steam Overlay.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Conflict with recording software (OBS, Shadowplay)
- Antivirus blocks the application
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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