Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Run Windows Driver Verifier to locate the culprit driver
Run Windows Driver Verifier to locate the culprit driver.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disable XMP/EXPO memory profiles in BIOS
Disable XMP/EXPO memory profiles in BIOS.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run Windows Memory Diagnostic tool
Run Windows Memory Diagnostic tool.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Update motherboard chipset and LAN drivers
Update motherboard chipset and LAN drivers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupted kernel-mode driver writing outside boundaries
- Unstable RAM or memory controller voltage
- Incompatible software drivers (especially antivirus/firewall)
- Registry database corruption
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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