Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Contact SSD manufacturer for recovery firmware
Contact SSD manufacturer for recovery firmware.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Use manufacturer recovery tool (Samsung Magician Recovery, etc.)
Use manufacturer recovery tool (Samsung Magician Recovery, etc.).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Send to data recovery service if data is critical
Send to data recovery service if data is critical.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Power loss during firmware flash
- Incompatible firmware version applied
- Controller defect triggered during update
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