Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 2 complete01Install DirectX End-User Runtime (June 2010)
Install DirectX End-User Runtime (June 2010).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Verify the game files
Verify the game files.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Older game requiring DX9 components
- Deleted file
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