Windows & BSOD · medium

How to fixWU-0x80072EE7

Windows Update Failure (0x80072EE7)

What this error means

Windows Update Failure (0x80072EE7) ranks as a medium-severity Windows operating system issue in our database. Windows cannot check for or install updates. Error code: 0x80072EE7. Typical causes include corrupt SoftwareDistribution folder and stopped BITS service. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Restart Windows Update

Restart Windows Update.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Clear the update cache

Clear the update cache.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Run the WU Troubleshooter

Run the WU Troubleshooter.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Corrupt SoftwareDistribution folder
  • Stopped BITS service
  • Error connecting to server