Windows & BSOD · medium

How to fix0x8024401F

0x8024401F - Update HTTP 500 Server Error

What this error means

0x8024401F is a medium-severity Windows operating system problem. The Windows Update client received an HTTP status 500 (Internal Server Error) response from the update server or local WSUS gateway. Commonly occurs due to server-side congestion, proxy server misconfigurations, or corrupt local update caches. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 4 complete
01Disable proxy server settings in Internet Options

Disable proxy server settings in Internet Options.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Run the Windows Update Troubleshooter utility

Run the Windows Update Troubleshooter utility.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Clear Windows Update cache folders

Clear Windows Update cache folders.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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04Temporarily disable active VPN and retry download

Temporarily disable active VPN and retry download.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Misconfigured internet proxy server or gateway settings
  • Corrupted local Windows Update cache database
  • Temporary Microsoft Update server-side outage
  • VPN configuration blocking HTTP headers