DirectX · critical

How to fixD3D11_CREATE_DEVICE_FAIL

Failed to initialize D3D device

What this error means

D3D11_CREATE_DEVICE_FAIL is a critical-severity graphics API (DirectX) problem. CreateDevice failed, probably hardware not responding. It sometimes comes down to using the Microsoft Basic Display Driver. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 2 complete
01Install a full-featured graphics driver

Install a full-featured graphics driver.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help
02Enable the tab in Device Manager

Enable the tab in Device Manager.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • Disabled graphics card in Device Manager
  • Using the Microsoft Basic Display Driver

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

devmgmt.msc