Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Configure the BITS service startup settings to Automatic and start the service.
Configure the BITS service startup settings to Automatic and start the service..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Perform a disk cleanup on the primary drive to free up update download space.
Perform a disk cleanup on the primary drive to free up update download space..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Reset network routing and TCP/IP configs to clear network download blocks.
Reset network routing and TCP/IP configs to clear network download blocks..
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- The Background Intelligent Transfer Service (BITS) is disabled, stopped, or corrupted.
- Low free disk space on the primary C: drive blocking temporary file downloads.
- Local network configurations blocking HTTP Range request parameters used by BITS.
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