Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Add Steam and its library folder to antivirus exclusions
Add Steam and its library folder to antivirus exclusions.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Run Steam as administrator
Run Steam as administrator.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Move library to a drive with sufficient free space
Move library to a drive with sufficient free space.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Antivirus or Windows Defender holding file locks
- Game files in a write-protected folder
- Steam library on a full disk
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