Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Reinstall Microsoft Visual C++ Redistributable packages
Reinstall Microsoft Visual C++ Redistributable packages.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Run System File Checker (SFC) to repair DLL files
Run System File Checker (SFC) to repair DLL files.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Perform a clean reinstall of the affected application
Perform a clean reinstall of the affected application.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Verify integrity of game files on Steam/Epic
Verify integrity of game files on Steam/Epic.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupt Microsoft Visual C++ Redistributable package
- Damaged application or system DLL files
- Mismatch in library architecture (32-bit vs 64-bit)
- Antivirus false positives or malware file modification
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