Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Update BIOS to the latest version from the manufacturer
Update BIOS to the latest version from the manufacturer.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disable advanced C-States and S-States in BIOS
Disable advanced C-States and S-States in BIOS.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Boot with /NOACPI flag to diagnose: bcdedit /set {default} detecthal yes
Boot with /NOACPI flag to diagnose: bcdedit /set {default} detecthal yes.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- BIOS has a bug in ACPI table implementation
- ACPI features like C-States or S-States misconfigured in BIOS
- Windows update broke compatibility with BIOS ACPI tables
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
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